Luther Kia of Inver Grove

I felt very welcome from the minute I stepped in the door. Chad had contacted me by phone this morning. When I got there Chad was with another customer. He went and got Andrew to help me so i wasn't door. Chad had contacted me by phone this morning. When I got there Chad was with another customer. He went and got Andrew to help me so i wasn't waiting. Andrew was very nice and funny. He made the deal very pleasurable. Aaron was the one who came to me and gave me the offer. I wasn't please with the first one so he came back with another offer. I was please and decided to buy the Juke. Andrew then talked to me about the process and made sure I was comfortable. Andrew is a great salesmen. He is not pushy and he was honest with me. Then I was handed over to Brian for the financing paperwork. Brian was very nice and handled everything in a timley manner. Over all everyone was great and I want to thank you for this great experience. More

I liked working with Igor. He knows his product, he is funny and didn't pressured to buy. Igor ALWAYS has answer to all my questions. I strongly recommend Luther Nissan and Igor as salesperson. funny and didn't pressured to buy. Igor ALWAYS has answer to all my questions. I strongly recommend Luther Nissan and Igor as salesperson. More

My visits at Luther Kia have always been great. The employees are extremely accomodating and always friendly. Everyone is extremely professional, respectful and fun. I enjoy coming to Luther Kia for my employees are extremely accomodating and always friendly. Everyone is extremely professional, respectful and fun. I enjoy coming to Luther Kia for my routine maintenance. More

I had an exceptional experience. Andrew was so friendly, patient and informative. I am very satisfy with my purchase for my new car. I had a great experience with this dealership before and I am so glad tha patient and informative. I am very satisfy with my purchase for my new car. I had a great experience with this dealership before and I am so glad that I went back to them! More

I was treated very well. Not pressured into anything I wasn't ready for. The people I dealt directly with where nice to talk with. It was a very non stressful experience. It was my second time at this de wasn't ready for. The people I dealt directly with where nice to talk with. It was a very non stressful experience. It was my second time at this dealership. I will continue to go back for service and another car. More

When I came in to Luther Nissan, I had visited a few previous dealers looking to trade in my 2006 Nissan Maxima. The previous dealers seemed unwilling to budge on their initial offer for trade-in value previous dealers looking to trade in my 2006 Nissan Maxima. The previous dealers seemed unwilling to budge on their initial offer for trade-in value on my Maxima. Luther Nissan was upfront about wanting to provide me the best deal I could possibly get. I was able to tell them exactly what I was looking for and they catered to my wants versus trying to talk me in or out of something. TThey showed me different options (purchase vs. lease) with multiple vehicles. When I explained on my first visit that I was wanting to take a few days to think about it, they didn't try and pressure me into walking out the door with a new vehicle, which was refreshing. I took a few days, contemplated it, and eventually came back in and left very happy with a brand new vehicle and a more than fair trade-in for my old vehicle. More

Dave was great! He did avoid Job helping me pick out a vehicle and was very patient with my kids. My only negative would be driving off the lot with less than a quarter tank of gas in my new car...I guess vehicle and was very patient with my kids. My only negative would be driving off the lot with less than a quarter tank of gas in my new car...I guess I always expect to get a full tank of gas when buying a vehicle More

Filed complaint with BBB. Service requested not performed at all. Charged $660 and battery went dead in a week, despite inspection "okaying it". Service engine light turned off and engine not serviced. Horri at all. Charged $660 and battery went dead in a week, despite inspection "okaying it". Service engine light turned off and engine not serviced. Horrible experience. Complaint with Nissan No Amer who are going to send check for new battery. Stranded at night. Battery corroded, swollen, took crow bar to remove. "everyone makes mistakes"-this explanation. Not acceptable. Never ever use this dealership. Have had 6 Nissans, This is the last. More

This goes back to the early part of the year. I This goes back to the early part of the year. I received a letter offering me a free oil change. I don't believe you changed the oil. All you d This goes back to the early part of the year. I received a letter offering me a free oil change. I don't believe you changed the oil. All you did was wash the vehicle. The tires all had a different air pressure reading. Which tells me you did not check tire air, which is my understanding is part of the oil change program. The computer was not set back to zero as is the normal practice. The vehicle was not in the shop very long. A shorter period than I usually experienced. The vehicle was purchased from your dealership More

I visited this dealership with interest in purchasing a new vehicle. I worked with Igor Tenenbaum on determining what sort of car I would be purchasing and what edition of the car. He was very patient in a new vehicle. I worked with Igor Tenenbaum on determining what sort of car I would be purchasing and what edition of the car. He was very patient in answering all of my questions and requests. His asnwers were very detailed and informative. He made the whole experience smooth and simple and, because of his helping me choose a car, I bought one from him. Additionally, all of the staff in general was friendly and courteous. More