Luther Kia of Bloomington - Service Center

Originally, I tried to make an appointment at the Brooklyn Park location and it was stressful because I felt that I would not be able to get it repaird any time soon. I decided to try the Bloomington Brooklyn Park location and it was stressful because I felt that I would not be able to get it repaird any time soon. I decided to try the Bloomington location and the process was very easy. The customer service to set up the appointment was quick and to the point. The instructions on how to proceed were easy to navigate and bringing my.car in was just as simple. The assistance I received was very prompt and friendly. I was easily reassured of the process and the wait was as estimated. I greatly appreciated it. More

The staff at Luther Bloomington provided great service and made me feel welcome at the dealership. and made me feel welcome at the dealership. More

The whole process was very easy and stress free. They offered ride share to and from my apartment while I waited for my car. They offered ride share to and from my apartment while I waited for my car. More

The service was excellent when I brought my car in for a few minor fixes, and my car was ready exactly around the time they said it would be. few minor fixes, and my car was ready exactly around the time they said it would be. More

The staff at Luther Bloomington provided great service. Always friendly. Love the text notifications and emails. Always friendly. Love the text notifications and emails. More

Staff were personable and helpful about about my concerns about my car. Staff was more than accurate and honest about the time frame it would take for my appointment. The waiting nice clean and nice as usu about my car. Staff was more than accurate and honest about the time frame it would take for my appointment. The waiting nice clean and nice as usual. More

The staff is wonderful. The service has been good, with one exception, they consistently over fill by one quart at each oil change. I have mentioned this each time I ha The service has been good, with one exception, they consistently over fill by one quart at each oil change. I have mentioned this each time I have been in, but it continued happening. This last visit my husband was with me and we again brought it up, and this time it was done correctly, but I don't think I should have to bring my husband or have to mention it every time. More

Professional, courteous service. Service center was able to get our car in and out in a reasonable amount of time while I waited. Service center was able to get our car in and out in a reasonable amount of time while I waited. More

Polite and friendly staff that always has a smile on their face, share realistic timing expectations for when service will be complete, and share upfront pricing. their face, share realistic timing expectations for when service will be complete, and share upfront pricing. More

very quickly and efficiently did everything I planned. Thank you very much for the excellent work. Thank you very much for the excellent work. More