Luther Kia of Bloomington - Service Center

I purchased a brand new 2013 Kia Sorento SX this past November. My first scheduled service at 7,500 miles has been fantastic. The only issue on the vehicle thus far is a small intermittent rattle in th November. My first scheduled service at 7,500 miles has been fantastic. The only issue on the vehicle thus far is a small intermittent rattle in the front dash that the dealer is trying, but having a hard time finding (and it only happens in cold weather, so I'll have to wait until this fall to bring it up again.) A couple of other nits (including washer rust around the bumper insert found only on the SX) are being fixed at no cost to me under warranty. Other than that, I'm very pleased so far with the support for my new vehicle and time will tell how well this holds up as the vehicle gets older... and the warranty expires "down the road" (pun intended.) More

I have a 2005 KIA Sportage that is a great vehicle. I bring it to service at the dealership because of the relationship that we have built with each other. I have worked with Brandon Blommer and he is al bring it to service at the dealership because of the relationship that we have built with each other. I have worked with Brandon Blommer and he is always HONEST, understanding, and willing to work with me. I am treated with respect and leave the dealership always confident that my vehicle is in great hands. Brandon gives me options, finds the best price, and I appreciate most that he knows my vehicle's history and remembers what I have had done and what is coming up better than I do. Thank you for good honest service - More

Have always felt comfortable making appointments with Luther Kia as they treat us with respect and care about our concerns. Brandon has spent a lot of time with us getting the BlueTooth to work!! All o Luther Kia as they treat us with respect and care about our concerns. Brandon has spent a lot of time with us getting the BlueTooth to work!! All of the service appts have been made quickly and have been handled expertly. Love this dealership! More

Since buying my Kia five years ago, I have used Luther Bloomington Kia exclusively for service. I have always been treated fairly, honestly and courteously. I especially enjoy working with Brandon Blom Bloomington Kia exclusively for service. I have always been treated fairly, honestly and courteously. I especially enjoy working with Brandon Blommer because he is always on top of things, very knowledgable, and ensures that work is always done right the first time. I have used many dealer service centers in the past, but this is by far the best. More

Samantha was very knowledgeable and honest with me when I brought my vehicle in for service. The only thing that was not acceptable was that my vehicle was supposed to be vacuumed, as it is done every time brought my vehicle in for service. The only thing that was not acceptable was that my vehicle was supposed to be vacuumed, as it is done every time I bring it in for service. I had a lot of items in the back and back seat of my vehicle so I just asked for the front to be vacuumed but to my dismay, it was not. Also, I had counted on having a rental car to return to work with but was told that it cost $20 for the day, information that was not relayed to me at the time of scheduling. I would be returning within a few hours to pick up my vehicle so I didn't want to pay the $20 "day" fee when I only needed it to go 1 mile up the road to finish my work day for 4 hours. Another Kia dealership has always given me a rental car free of charge, no questions asked. More

I was in today for my 7,500 mile "hard factory service". My visit was a BIG 10 from the time I entered the check in area until I paid for my service. Brandon Blommer and the gentleman who checked service". My visit was a BIG 10 from the time I entered the check in area until I paid for my service. Brandon Blommer and the gentleman who checked me in (after looking at the pictures I think it may have been David Boogren). made me feel that I was very important to Luther Kia. That makes me feel good. We bought our car a year ago and Brandon LeMire was our sales consultant. He had only been with Luther Kia a short time. He did an excellent job. Your sales area was really buzzing that day. We will recommend Luther Kia (and Luther Auto) to anyone who asks for a recommendation. Thank You Bonnie & Tom Feher More

Always very friendly visit. The dealership does a good job explaining what is wrong when getting serviced and fix things in a timely manner. There is a nice and clean waiting area as well! job explaining what is wrong when getting serviced and fix things in a timely manner. There is a nice and clean waiting area as well! More

Hands down I have NEVER EVER been treated better or taken acre of as I have been by the staff at Luther Kia. Excellence personified. acre of as I have been by the staff at Luther Kia. Excellence personified. More

Very friendly, helpful staff from top to bottom. Samantha was my Service Advisor and she was smiling and very courteous from beginning to end. I also dealt with Brandon and Joe in the Parts Department and th was my Service Advisor and she was smiling and very courteous from beginning to end. I also dealt with Brandon and Joe in the Parts Department and they were both very helpful and went above and beyond in helping me. Also ran into James Remer, or Jimmy, as I remember him. I hadn't seen him since I purchased the car in October, and even then, I probably saw him only twice as he wasn't my main contact, he remembered my name which I think says a lot. Great dealership with some awesome people in all departments. Thanks! More

Brandon was super friendly and everything went smoothly and quickly for my scheduled service appointment. I spent the hour in the waiting room which was clean and comfortable. and quickly for my scheduled service appointment. I spent the hour in the waiting room which was clean and comfortable. More