Luther Kia of Bloomington - Service Center

Great experience purchasing! No problem purchasing my Kia Soul. Love the car and great first service call. They called to set up the appointment, emailed me the appointment to my No problem purchasing my Kia Soul. Love the car and great first service call. They called to set up the appointment, emailed me the appointment to my calendar and called the day before to remind me! And I'm not even senile yet! More

Great Experience They were great! I had some issues with an extended warranty and they called to help resolve the issues that resulted in my service being 100% covered They were great! I had some issues with an extended warranty and they called to help resolve the issues that resulted in my service being 100% covered. I am very impressed by all the people I dealt with there. More

Best experience of buying a new car This place is so good we come from Fargp for service... We trust them completely to do all of our work! We will Purchase again from them This place is so good we come from Fargp for service... We trust them completely to do all of our work! We will Purchase again from them More

it doesn't just stop after the sale! I have had my soul for a year. After the sale there has been constant follow-ups and reminders for check ups. I feel like they are family. There cars I have had my soul for a year. After the sale there has been constant follow-ups and reminders for check ups. I feel like they are family. There cars are my car and they want to make sure it runs at its best. They take care of my routine maintenance quickly and efficiently. I love my car and i have had the best experience at this dealership:) More

Stellar Service In and out for some quick updates and an oil change... professional and convenient.. This is my third Soul ... I highly recommend both the Soul and th In and out for some quick updates and an oil change... professional and convenient.. This is my third Soul ... I highly recommend both the Soul and the Dealership. More

Truly Awesome! Purchased my 2013 KIA Sportage at a dealer that stopped selling KIAs last fall. Noticed the spoiler was cracked after I did the first detailed wash an Purchased my 2013 KIA Sportage at a dealer that stopped selling KIAs last fall. Noticed the spoiler was cracked after I did the first detailed wash and cleaning of the year [had to get that winter salt off!!]. Took it to Luther KIA in Bloomington after making an appt online. Brandon checked with Parts and they don't carry spoilers as an in-stock item. He said it'd be about a week before it was in and would give me a call. As it turned out, I rec'd a call today - they found a spoiler and sent it to paint over the weekend and when could I come in to have it replaced? Early this afternoon they had an opening! I drove it over, and they replaced the cracked spoiler in an hour while I waited! Brandon is truly curtious and informative, very polite and efficient! The spoiler was under warranty, so no charge. Thank you for making this process painless! I totally recommend this dealership! More

"Awesome Service" We purchased our 2012 Sorento here and brought it in for warranty work to fix a heated seat that wasn't working, they fixed it there within an hour an We purchased our 2012 Sorento here and brought it in for warranty work to fix a heated seat that wasn't working, they fixed it there within an hour and also changed the oil for it's first "FREE" oil change. the waiting area is very nice, Brandon did an excellent job keeping me informed of what was going on and how long it would be until complete. More

Great Service Brought in my Kia to address a safety recall. Scott provided friendly customer service and walked me through what they were going to do. The visit tur Brought in my Kia to address a safety recall. Scott provided friendly customer service and walked me through what they were going to do. The visit turned out to be less time than quoted which was great. I was impressed with my first visit here. More

First oil change at dealership Brandon was great to work with. Said the visit would take 1.5 hours and it took less, which included installing a recall part. No pressure to buy anyt Brandon was great to work with. Said the visit would take 1.5 hours and it took less, which included installing a recall part. No pressure to buy anything else and free car wash was included. He was also straightforward with me about how often I need to bring the car in to maintain the warranty. I'll be back. Hassle-free. More

First Oil Change We brought our 2015 KiA Sorento in for its first oil change, Scott said it would be 40 minutes and it was. And they washed the car! Then Brandon help We brought our 2015 KiA Sorento in for its first oil change, Scott said it would be 40 minutes and it was. And they washed the car! Then Brandon helped us figure out some of the bells and whistles that we were having trouble figuring out. He sat in the car with us until all our questions were answered. Very happy with the service. Some donuts in the waiting area would be great!! More