Luther Kia of Bloomington - Service Center

Quick and easy I took my 2013 Soul in an oil change and tire rotation. Scott was very friendly, knowledgeable and professional. He walked around the car with me and I took my 2013 Soul in an oil change and tire rotation. Scott was very friendly, knowledgeable and professional. He walked around the car with me and explained everything to me. They were done on time as promised. Plus, they vacuumed and washed my car - very nice. The waiting area is very comfortable. More

Top notch Brandon is the best service advisor hands down. I would never work with anyone else. He goes above and beyond to make my experience wonderful. True as Brandon is the best service advisor hands down. I would never work with anyone else. He goes above and beyond to make my experience wonderful. True asset! Thank you More

you all ROCK the staff is the best,and always very polite. Im very happy with all that you people do for the customers, That is why you -all ROCK, the staff is the best,and always very polite. Im very happy with all that you people do for the customers, That is why you -all ROCK, More

A/C problem---problem solved! Very rarely do I take the time to write a review other than survey, but my entire experience from Luther Kia was exceptional start to finish. I purch Very rarely do I take the time to write a review other than survey, but my entire experience from Luther Kia was exceptional start to finish. I purchased a Kia Optima Hybrid and only have 6,000 miles on. Was having problems with A/C, talked to another dealership as the one I purchased from no longer carries Kia. The customer service between Luther and another was night and day! More

Excellent service . I found the service of my KIA Soul very good in getting the recall work accomplished in a timely fashion and my service rep kept me up to date on the I found the service of my KIA Soul very good in getting the recall work accomplished in a timely fashion and my service rep kept me up to date on the progress and very helpful while at your very nice facility. Thanks again and I will be back. More

Oil change I was notified my vehicle needed an oil change, called, and was in the NEXT DAY! Brandon explained that besides the oil change, they would inspect a n I was notified my vehicle needed an oil change, called, and was in the NEXT DAY! Brandon explained that besides the oil change, they would inspect a number of things integral to vehicle operation. He also said they would run it through the wash, and that all this would be done in a half hour. He wasn't kidding. Half hour later I was on my way with peace of mind. More

Timely, professional, friendly and thorough service! Brandon Blommer assisted us this afternoon in completing the first 3000 mile oil change on our 2016 Sorento. We were pleased with how quickly we coul Brandon Blommer assisted us this afternoon in completing the first 3000 mile oil change on our 2016 Sorento. We were pleased with how quickly we could make an appointment, the tech friendly email reminders, the no waiting to be helped and the one hour completion as promised. There were two computer updates available but we couldn't tack that onto the oil change as we had a previously scheduled appointment in the near area. We asked if we might come back later to have the updates done. Brandon said he was booked at the moment but to call later to see if anything opened up. It did and we were able to complete all our service needs in one trip, for which we were very grateful. Brandon is exceptionally friendly and professional. The service exceeded our expectations. The customer waiting area is very pleasant with fruit, coffee and water plus wifi to make the wait comfortable and productive. This is a great dealership. More

Attentive service! I need some help getting around and Brandon is super helpful . Makes my service visits very comfortable. Always goes the extra mile. Thanks so much! I need some help getting around and Brandon is super helpful . Makes my service visits very comfortable. Always goes the extra mile. Thanks so much! More

Have never been disappointed I have dealt with the Bloomington Dealership for KIA a number of times. What is beyond "pleased." I would recommend this store to anyone. In fact, I I have dealt with the Bloomington Dealership for KIA a number of times. What is beyond "pleased." I would recommend this store to anyone. In fact, I plan to continue to purchase KIA products because of this dealership. More

Incredibly helpful service and speedy repairs I have been so impressed with the quality of customer service and speediness in the service department! I highly recommend this place! My favorite s I have been so impressed with the quality of customer service and speediness in the service department! I highly recommend this place! My favorite service agent is Scott Nemitz. He's incredible!! More