Luther Kia of Bloomington - Service Center

I have always had excellent service and Bloomington Kia! The service group is polite, respectful, and considerate. Scott, who helped me this week was great. He pointed out things that I would not of noticed The service group is polite, respectful, and considerate. Scott, who helped me this week was great. He pointed out things that I would not of noticed and took care of all of my cars necessary issues. More

great service I went in for an oil change and a recall item. I was told it would it take 2 hours. Not only were they done in less than an hour an 1/2 but they took I went in for an oil change and a recall item. I was told it would it take 2 hours. Not only were they done in less than an hour an 1/2 but they took care of a second recall too. Scott was very friendly and very quick. 5 stars ! More

Service for Recall Went in to get service for a recall. When called to get appointment I was told it would take 2 hours. It took only took 1/2 hour. The service was grea Went in to get service for a recall. When called to get appointment I was told it would take 2 hours. It took only took 1/2 hour. The service was great. I was greeted by Scott who was very friendly and informative. He answered all my questions. I was very happy with my experience and will come back if I ever need more service. More

Savings Scott helped me save money. He also gave me an estimate for the visor that is broken. Everything went well. I had a free car wash. Scott helped me save money. He also gave me an estimate for the visor that is broken. Everything went well. I had a free car wash. More

Excellent service. Knowledgable personnel I went in for a synthetic oil change and an all-points checkup. Things went fine. I was very satisfiled with the service performed and the $60 price I went in for a synthetic oil change and an all-points checkup. Things went fine. I was very satisfiled with the service performed and the $60 price for doing it.. More

Great Service Dept I have been dealing with Luther Bloomington Kia for five years. Every service dept employee has been friendly, courteous, and knowledgeable. I am ver I have been dealing with Luther Bloomington Kia for five years. Every service dept employee has been friendly, courteous, and knowledgeable. I am very satisfied with both the work performed and the price charged. I trust them. Also, I love my 2014 Kia Optima EX. And Kia has the best warranty in the industry. I previously owned a 2009 Optima and many GM models. More

Disappointed 2/24/16 - I was disappointed that I was charged $136 to check on my faulty sliding door, and it still is not fixed. CarltonBauer 2/24/16 - I was disappointed that I was charged $136 to check on my faulty sliding door, and it still is not fixed. CarltonBauer More

Great service Steve was delightful to work with. My experience was totally painless! I was just in for a routine oil change. I love having the dealership in my b Steve was delightful to work with. My experience was totally painless! I was just in for a routine oil change. I love having the dealership in my back yard now (I was a Morrie's client). More

Excellent Service Wayne was so nice while checking me in. He answered all my questions...very pleased! I love KIA of Bloomington! They are really customer oriented! And Wayne was so nice while checking me in. He answered all my questions...very pleased! I love KIA of Bloomington! They are really customer oriented! And if they say the service will take about an hour, they are always spot on! I have never felt down about having to go there! We never really know who out tech is, but kudos to all of them for doing such a great job. I hope they get recognized somehow too! The only neg thing I have to day is the girls at cheak out should be a little more upbeat and friendly. They never ask me, anyway, how everything was. I don't know, I just get kind of a glum feeling back there. Otherwise perfect service! AA+ More

Oil change/recall item I brought my Optima in for an oil change and learned there was a recall regarding my gas button. Was given the option of performance today (with estim I brought my Optima in for an oil change and learned there was a recall regarding my gas button. Was given the option of performance today (with estimated completion time) or to reschedule. I opted to have it done today and it was completed earlier than estimated. GREAT service - friend;y and helpful staff. This is my second experience at Luther's Kia in Bloomington and I have always been very pleased with their service. More