Luther Hudson Chevrolet GMC - Service Center

Great Service Amazing friendly service with every ineraction. Service issue resolved in a timely manner. The staff was always friendly and very helpful. Facilities Amazing friendly service with every ineraction. Service issue resolved in a timely manner. The staff was always friendly and very helpful. Facilities are brand new and very clean. More

Hassle 1 hour to get a key cut. Needed to pull the family out of the car. Was asked to come back the next day. When I told them that wouldn't work for me, th 1 hour to get a key cut. Needed to pull the family out of the car. Was asked to come back the next day. When I told them that wouldn't work for me, they found someone that could help. Still had to pay $80 even when I supplied my own key and fob. I understand modern keys are expensive but the time and cost were very off putting. It shouldn't take an hour to cut a key. Also was told the wait would be 30 minutes. 6 employees in the service center and only one person in front of us. More

Service Vehicle I have always been treated with a lot of respect at this dealership. There is always a warm smile when dropping off and picking up, and the shuttle se I have always been treated with a lot of respect at this dealership. There is always a warm smile when dropping off and picking up, and the shuttle service is very much appreciated. Thank you! You will be our dealer for a long time to come. More

2015 GMC Sierra The service department and manager Adam Ellefson is awesome to deal with in taking care of any vehicle issues you have!! Friendly Staff all around. The service department and manager Adam Ellefson is awesome to deal with in taking care of any vehicle issues you have!! Friendly Staff all around. More

Truck issues The service lady Marty patiently spent time on the phone with me trying to trouble shoot my vehicle's issues to the point of resolution. That resolu The service lady Marty patiently spent time on the phone with me trying to trouble shoot my vehicle's issues to the point of resolution. That resolution included me bringing my truck in short notice, they accommodated immediately and my truck was ready within hours. I consistently have great service at Luther Chevrolet in Hudson, WI More

Great Dealership As always, Luther Chev Service Department individuals did a great job and because of my illness they picked up my vehicle and serviced it and then ret As always, Luther Chev Service Department individuals did a great job and because of my illness they picked up my vehicle and serviced it and then returned it to me. After a couple of hours I was feeling better I went back to the dealership and paid for the services rendered to me. Everyone at Luther Chev and GMC in Hudson, WI are Great! I truly believe not many dealerships would do this for you. Thank you so much for understanding my illness and accommodating me the way you do. Again, it's greatly appreciated. More

Great service Very helpful and were able to provide a car while mine was being worked on. Staff were able to get my car done the same day I brought it in even thou Very helpful and were able to provide a car while mine was being worked on. Staff were able to get my car done the same day I brought it in even though I did not have an appointment. More

Satisfaction with no prior service appointment I pulled in to the Chevrolet dealership in Hudson Wis. with no appointment, as I had a low tire pressure notice. My work car is a leased vehicle and I pulled in to the Chevrolet dealership in Hudson Wis. with no appointment, as I had a low tire pressure notice. My work car is a leased vehicle and I had it loaded for the next days travel. The service desk got me in, got my tire repaired, and I was able to make my next days appointments. Bravo! Bravo! Outstanding service desk help and understanding!!! More

Help in an Emergency If you are going to break down on a cross country trip, you want to be near the people of Luther Hudson Chevrolet when you do. After being stranded e If you are going to break down on a cross country trip, you want to be near the people of Luther Hudson Chevrolet when you do. After being stranded early Sunday morning, I had a tow truck take my vehicle to the closest GM dealership, which was Luther Chevrolet. I was there when they opened up first thing Monday morning and explained my situation. Although they had a full schedule, they managed to get the vehicle in and diagnosed by 9:30 AM. I was convinced it was an expensive alternator problem but their tests showed simply a bad cell on the battery. They put in a new battery and ran all the tests again and assured me that I didn't need the much more expensive repair I thought I needed. By 11 AM Monday morning, I was back on the highway for the last 850 miles of my trip with a washed and running car. Thank you Luther Chevy for the rescue!!!! More