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Luther Hudson Chevrolet GMC - Service Center

Hudson, WI

4.6
1,908 Reviews

1,908 Reviews of Luther Hudson Chevrolet GMC - Service Center

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November 01, 2018

Wally’s truck I always have good service through this dealership. They are always friendly and wiling to go above and beyond to make things right. I only wish t More

by Wally
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve and Marty in service
October 31, 2018

Oil change, tire rotation and maintenance inspection Excellent service and communication. Also assisted me with a mirror question I had with no charge. I waited for my car and the service was done in a More

by dede.hinnedaelrn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t recall the names of who I worked with
Nov 01, 2018 -

Luther Hudson Chevrolet GMC responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Regards, Tim Jubie GM - tim.jubie@lutherauto.com

October 31, 2018

Great service!! I used Checy app to set up appointment but it did not cross over to dealership. They did not hesitate to get my car in for oil change and tire rotatio More

by 4RAINYTIRR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Boyd
Nov 01, 2018 -

Luther Hudson Chevrolet GMC responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Regards, Tim Jubie GM - tim.jubie@lutherauto.com

October 31, 2018

Excellent service. Detail department took care of issue, sales also helped me out with a problem I was having, spent a great deal of time with me. More

by JGLORY
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Raeker, service advisor, Ricky Benitez in sales.
Nov 01, 2018 -

Luther Hudson Chevrolet GMC responded

JGLORY, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Regards, Tim Jubie GM - tim.jubie@lutherauto.com

October 31, 2018

Service Great customer service - honored my coupon even though I forgot it at home. Friendly attitude and helped resolve a minor issue without added expense!! More

by RICKBENOLKEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service team
Nov 01, 2018 -

Luther Hudson Chevrolet GMC responded

Thank you for the positive review, Rick and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Regards, Tim Jubie GM - tim.jubie@lutherauto.com

October 30, 2018

Always great service As usual it was easy and everyone was professional and courteous. I only had one hiccup this time. The service tech forgot to reconnect a plug as part More

by randal.shoaf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marti Korbel
Oct 31, 2018 -

Luther Hudson Chevrolet GMC responded

Thank you for the positive review, Randal and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Regards, Tim Jubie GM - tim.jubie@lutherauto.com

October 28, 2018

Quality Service Amazing care by Susan in clearly up all things. Meeting the while team was great! Thank you Caleb for Care you took with Assessment ofmy vehicle! More

by MVBHUNT1965
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan & Caleb
Oct 31, 2018 -

Luther Hudson Chevrolet GMC responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Regards, Tim Jubie GM - tim.jubie@lutherauto.com

October 28, 2018

They help always does a great job Always seem to have to stop on the weekends and wait for it they always get me in and out without too much of a wait . They never try to oversell me More

by markj1418
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Jubie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2018 -

Luther Hudson Chevrolet GMC responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Regards, Tim Jubie GM - tim.jubie@lutherauto.com

October 27, 2018

Quick service and friendly staff The estimate on service time was 1 hour, and I was in and out in just a half-hour. I'll definitely use the Luther Hudson WI dealership for future serv More

by GHENCK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicolas Jubie & Steve Boyd
Oct 31, 2018 -

Luther Hudson Chevrolet GMC responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Regards, Tim Jubie GM - tim.jubie@lutherauto.com

October 27, 2018

Were unable to complete scheduled services The tool they needed to preform recall was being used, and they did not do tire rotation as requested, no explanation why tire rotation was not done. More

by Arnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Names not remembered from service
Oct 31, 2018 -

Luther Hudson Chevrolet GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Regards, Tim Jubie GM - tim.jubie@lutherauto.com

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