Back

Luther Hudson Chevrolet GMC - Service Center

Hudson, WI

4.6
1,908 Reviews

1,908 Reviews of Luther Hudson Chevrolet GMC - Service Center

Sort by
December 15, 2018

Short notice warranty work They were very helpful. They provided me with a loaner car and had mine fixed very quickly. Very happy with both sales and service at this dealership More

by SATIMAN1314
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Jubie.
Dec 17, 2018 -

Luther Hudson Chevrolet GMC responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Regards, Tim Jubie GM - tim.jubie@lutherauto.com

December 15, 2018

Timely efficient and complete The service was routine maintaince a g o f tire rotation it was a good experience advisor was friendly knowledgeable and kept me up-to-date with the p More

by Toniandtim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas jubie
Dec 17, 2018 -

Luther Hudson Chevrolet GMC responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Luther Hudson Chevrolet GMC. If there is anything more that we can do, please come back and see us again. Take care! Regards, Tim Jubie GM - tim.jubie@lutherauto.com

December 12, 2018

The check in women was awful. Susan was the women who helped me and she was full of incorrect information. She quoted me incorrect prices. Then she told me my vehicle was complete More

by n.burlingame
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tony Stark
Dec 17, 2018 -

Luther Hudson Chevrolet GMC responded

Thank you for taking the time to leave us this review. We always aim for 100% customer satisfaction, and it is apparent we fell short of this goal during your most recent visit. We'd like to do whatever it takes to regain your future business. Please contact me at your earliest convenience so that we can work together to resolve this issue. Regards, Tim Jubie GM - tim.jubie@lutherauto.com

December 08, 2018

Fix flat tire I stopped at Luther Hudson to check if they could fix a flat tire and I got an appointment the same day, a busy day More

by firth.barb
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A young lady whose name I do not remember...very helpful
Dec 10, 2018 -

Luther Hudson Chevrolet GMC responded

Hi and thank you for this great review! We're happy to hear that our staff took care of you! They are all a great asset and we appreciate all that they do. Regards, Tim Jubie GM - tim.jubie@lutherauto.com

December 08, 2018

2009 Chevrolet Impala Pleased with the service I received. They had the car done when they promised and it appears the work was done well. Marti was good about keeping me i More

by Scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marti Witzel
Dec 10, 2018 -

Luther Hudson Chevrolet GMC responded

It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Regards, Tim Jubie GM - tim.jubie@lutherauto.com

December 08, 2018

Beyond normal Everyone at this service center goes beyond what normal service centers do. I know they go beyond to make thing correct we have a situation with my tr More

by richierue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Jubie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremiah
Dec 10, 2018 -

Luther Hudson Chevrolet GMC responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Regards, Tim Jubie GM - tim.jubie@lutherauto.com

December 07, 2018

Was done right within budget good job from the service depar Overall good job certious service and helpful Staff but shockted when I was charged sales tax on labor with no mention of tax being charged More

by Mechanic on wheels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susen and her tech
Dec 10, 2018 -

Luther Hudson Chevrolet GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Regards, Tim Jubie GM - tim.jubie@lutherauto.com

December 04, 2018

Enjoy going into dealership— always Excellent people and management. Recommend to all. Always plan to go first to Luther because of Tim Jubie, Tony, and the Service writers, parts person More

by JLR.R4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kao Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Jubie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Stiles
4.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Marcotte
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Stark, Phil Hokanson
Dec 05, 2018 -

Luther Hudson Chevrolet GMC responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Regards, Tim Jubie GM - tim.jubie@lutherauto.com

December 04, 2018

Tires losing air They got our SUV in the same day to diagnose why our tires were leaking air! New tire valves and we're good to go! Great service at Luther Hudson! More

by prairie dog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremiah Johnson
Dec 05, 2018 -

Luther Hudson Chevrolet GMC responded

Thank you for taking the time to write this wonderful review about our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Luther Hudson Chevrolet GMC and we look forward to your continued business! Regards, Tim Jubie GM - tim.jubie@lutherauto.com

December 03, 2018

They get it done! Tire and brake repair done in a timely fashion. Also replace my broken windshield. They could have hand washed my van for 5 stars. Great group to work More

by Nickphd
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Boyd
Dec 03, 2018 -

Luther Hudson Chevrolet GMC responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Regards, Tim Jubie GM - tim.jubie@lutherauto.com

...
165
...