Luther Hudson Chevrolet GMC | Page 349

The best service I've ever received! If a person is looking to purchase a new vehicle, I would highly recommend Luther's. From the test drives to signing the paperwork, it was a pleasant If a person is looking to purchase a new vehicle, I would highly recommend Luther's. From the test drives to signing the paperwork, it was a pleasant experience. The staff is great. I've never received so many personal thank you cards and emails for purchasing from them. This is the kind of business that represents the values our country was founded on and that is a pleasure doing business with. Thanks for washing my car today. I thought I was just in for and oil change. Brenda More

Top notch service! Friendly service staff, helpful, and not pushy. The short version of my review is you can't go wrong taking your car to these people for work. If y Friendly service staff, helpful, and not pushy. The short version of my review is you can't go wrong taking your car to these people for work. If you want the long version then keep reading. I recently took my wife's traverse in for a check engine light and it's 90k service. Concerned about what the engine light may be, I asked them to check that before performing the 90k service. Sure enough my timing chain needed replacement (a $3k repair!). They told me I was "just outside" of my warranty so they wanted to wait until Monday to talk to the service manager and see if he could help me out price wise. Well he certainly did just that, because I was so close to the warranty being done he went ahead and performed the timing chain replacement as if it were still under warranty! Talk about helping out! This was totally unexpected but greatly appreciated. The service department(I mostly dealt with Adam) kept me in the loop at all times, giving me their opinions on maintenance that they felt should be done ASAP versus the things that looked good enough that they felt could probably wait, which is helpful from a budgeting standpoint. So to package it all up for you, yes they have a winderful service department. I personnaly had a great experience taking my car there and fully intend to go back for any other work I need done and eventually to upgrade the wifes traverse to a suburban. (shhhh, that is going to be a surprise!) More

The kind of people you want to buy a car from. I had been to 6 different dealerships, and by far Luther in Hudson Wi was my favorite. They weren't pushy, they were helpful and patient. We test drov I had been to 6 different dealerships, and by far Luther in Hudson Wi was my favorite. They weren't pushy, they were helpful and patient. We test drove more than 8 different vehicles. We visited Luther on 3 different occasions and on all 3 it was some of the best customer service. Our sales guy was Derrick Bechel, he listened to what we were looking for and did his best in finding it while staying within our price range. Jeff in financing was very patient and helpful in getting us approved with affordable monthly payments. They gave me a fair value on my trade in and I took home after 9 hours that day at the dealership a 2015 Malibu! More

New Vehicle Purchase After shopping around for our new Tahoe we continued to come back to Luther. We found friendly people that took the time to let us look at different v After shopping around for our new Tahoe we continued to come back to Luther. We found friendly people that took the time to let us look at different vehicles without giving the pressure of buying like we found at other dealerships. Also from our checking around Luther was very competitive on there pricing and although was a bit higher on the specific vehicle we purchased we chose to buy from Luther because.we liked our salesman who took the time with us. It was probably the best car buying experience we had. More

excellent service I went in for an oil change and tire rotation and let Marti know that my service engine light when come on and off. The Luther team diagnosed the prob I went in for an oil change and tire rotation and let Marti know that my service engine light when come on and off. The Luther team diagnosed the problem and gave me a rental truck to run errands while they fixed the issue. They were extremely polite and professional. I'm glad I made my decision to buy from Luther Hudson and I will continue to do future business with them. More

Awesome Great experience with fixing my transmission on a vehicle I bought somewhere else, They came very promptly to tow my vehicle and stared service immedi Great experience with fixing my transmission on a vehicle I bought somewhere else, They came very promptly to tow my vehicle and stared service immediately !ost impressed with the continual follow up on the status of my car. More

We'll Definately Keep Coming Back We just purchased our 4th company truck from Hudson Chevrolet and we could not be happier. The level of customer service and the knowledgeable no hass We just purchased our 4th company truck from Hudson Chevrolet and we could not be happier. The level of customer service and the knowledgeable no hassle sales staff are second to none so we'll definitely keep coming back! Thank you Hudson Chevrolet, Dan More

will not be back for service While in for a recall, I asked if they could do a cursory inspection of my windshield washer control. I explained that I was just looking for a quick While in for a recall, I asked if they could do a cursory inspection of my windshield washer control. I explained that I was just looking for a quick glance for something easily fixed. I was told to sign a few spots and that their wouldn't be a charge for a cursory inspection. When I picked up my vehicle, I had a larger than expected invoice waiting for me, and a pink eyesore on my maroon car. Needless to say, I paid the invoice because I did sign where they told me to, and I will deal with fixing the pink eyesore on my care somewhere else. Not the professionalism or the communication I would expect from a top service center. More

When you're here, you're a V.I.P. My sales associate Sam came into work on her day off to give my fiance and I a test drive. She then worked with us to stay in budget, and I never fel My sales associate Sam came into work on her day off to give my fiance and I a test drive. She then worked with us to stay in budget, and I never felt any pressure to buy from her (even on her day off). When we came back to the dealership to finalize our purchase, she offered us drinks, and walked us through every feature on our 2014 Chevy Cruze. She even gave us a friendly heads-up before setting up our OnStar subscription that the representative would ask us if we would like to purchase minutes allowing us to make a decision before starting the process. The people at this dealership go the extra mile, and I'd recommend them to anyone. More

Standing behind their work I recently had an alternator replaced on my GMC Yukon, which unfortunately failed after a couple days. The fortunate side was that Luther Hudson GMC s I recently had an alternator replaced on my GMC Yukon, which unfortunately failed after a couple days. The fortunate side was that Luther Hudson GMC stood behind their work and handled the replacement of the failed part efficiently and smoothly. They assisted with a rental vehicle as well and had the work done by the end of the day. More