Luther Hopkins Honda - Service Center

My Honda Fit needed scheduled maintenance. I was able to schedule it on their website for the next day - Saturday morning. We dropped it off, ran some errands, and just as we were finishing up I got a call schedule it on their website for the next day - Saturday morning. We dropped it off, ran some errands, and just as we were finishing up I got a call on my cell that it was ready to pick up. Quick, convenient, and the car positively purred all the way home. More

I have ALWAYS had a great experience with the service Dept. at Luther in Hopkins. This time was no different. Unfortunately, I haven't had the same experience with the body shop at Luther in Hopkins. Dept. at Luther in Hopkins. This time was no different. Unfortunately, I haven't had the same experience with the body shop at Luther in Hopkins. I will continue to use and recommend the service dept. but I cannot say the same for the body shop. More

Used express service for an oil change and new wiper inserts over the lunch hour. Ran to get lunch and service was performed by the time I returned, no hassles. I also asked the service consultant reg inserts over the lunch hour. Ran to get lunch and service was performed by the time I returned, no hassles. I also asked the service consultant regarding details surrounding a recent recall on my Accord. The consultant printed out a year old receipt for me proving I already had the work done, and gave me the number to American Honda to begin the reimbursment process. Overall a quick and productive trip to the dealer. More

I had my wife's 2006 Honda Accord in for service on January 10th. The overall experience was excellent, the work was completed in a timely fashion and I was on my way. Donna was attentive and courteo January 10th. The overall experience was excellent, the work was completed in a timely fashion and I was on my way. Donna was attentive and courteous upon arrival and was thorough in explaining what was on my invoice, that the discount coupon was applied to all jobs and the car was washed and waiting. The customer lounge is always clean with newspapers, beverages and snacks available. I can't remember having a bad experience at Hopkins Honda and with 2 Accords that I own I'm in there 3-4 times/year. What a difference in the car servicing experience from the "old days"! More

Extremely satisfied with the expediency, courtesy, and knowledge provided to me when having my car serviced at Hopkins Honda Express. I was very pleased with the wonderful treatment received by the perso knowledge provided to me when having my car serviced at Hopkins Honda Express. I was very pleased with the wonderful treatment received by the personnel at Hopkins Honda. More

Jace was great! He diagnosed the problem, got me a loaner car and I was on my way in a short period of time. The problem had been that was previously worked on, but needed some more adjustment. Jace loaner car and I was on my way in a short period of time. The problem had been that was previously worked on, but needed some more adjustment. Jace has great interpersonal skills and excels in customer service. Although ususally Hopkins Honda is a little more expensive, we often come back because of the customer service we receive. Thanks! Pat More

Have always had good to great service here, have been bringing my Civic hybrid there since I bought it in June 2002, very proactive, great customer service. bringing my Civic hybrid there since I bought it in June 2002, very proactive, great customer service. More

This was my 1st oil change on my new car. I was greeted with a smile and such friendliness, then he explained everything that was going to happen. I felt comfortable and at ease. with a smile and such friendliness, then he explained everything that was going to happen. I felt comfortable and at ease. More

Excellent customer service: Angie is efficient and gets me checked in and on the road quickly while my car is serviced. When I get back my car is clean and the paperwork is ready. When I had a special need me checked in and on the road quickly while my car is serviced. When I get back my car is clean and the paperwork is ready. When I had a special need of changing out the battery in my key, Angie saw to it immediately. I liked that the small stuff of the key battery mattered as much as the big stuff of servicing my car. More

my overall service experience has been great. the customer service reps were knowledgable and listened to my concerns and resolved the problems with my van. customer service reps were knowledgable and listened to my concerns and resolved the problems with my van. More