Luther Hopkins Honda - Service Center

Great experience I have had Jace as my service advisor the past two trips and he is professional, courteous and genuinely interested in taking care of his customer. W I have had Jace as my service advisor the past two trips and he is professional, courteous and genuinely interested in taking care of his customer. Will continue to return to Luther Hopkins and seek Jace as my advisor. Thank you. More

professional and courteous. All service associates took the time to explain and review what was to be done with my vehicle. All questions answered. Very satisfied with my experi All service associates took the time to explain and review what was to be done with my vehicle. All questions answered. Very satisfied with my experience. More

Pilot Cylinder Rings Hopkins Honda service staff addressed the issue of defective cylinder rings and covered most of the expense under warranty. Also provided a loaner wh Hopkins Honda service staff addressed the issue of defective cylinder rings and covered most of the expense under warranty. Also provided a loaner when additional diagnostics were required that could not be performed until the next day. More

I love my CRV I purchased my car there almost 20 years ago. I love my car! I found though after the warranty expired it was cheaper to go to the local shop for ca I purchased my car there almost 20 years ago. I love my car! I found though after the warranty expired it was cheaper to go to the local shop for car repairs and maintenance as Honda always seems to be at least double if not more of what the local shop charges for a repair. More

All good. Knowledgeable staff who provided good and thorough information. Clean and comfortable waiting facility. I own a honda so I prefer working with a hon Knowledgeable staff who provided good and thorough information. Clean and comfortable waiting facility. I own a honda so I prefer working with a honda organization. More

emission dashboard warning light that morning the warning light came on and the "D" started to flash. I took it in without an appointment but they were able to find the problem and f that morning the warning light came on and the "D" started to flash. I took it in without an appointment but they were able to find the problem and fix it as well , took about 2 and a half hours. With a major snow storm coming that day I am so grateful it was able to be fixed. Too cold to go through the car wash. My 2009 CRV has been so dependable but you guys always take good care of me. Like the treats in the waiting area too. More

It is a place where I would take my car without hesitation to get it serviced. And the service center is always clean and inviting. hesitation to get it serviced. And the service center is always clean and inviting. More

Service employee (I apologize I don’t remember his name, but was at the first desk on the right when entering the service area through the garage doors) was excellent. Gave good explanations and was willing but was at the first desk on the right when entering the service area through the garage doors) was excellent. Gave good explanations and was willing to answer questions. Oil change was done in a reasonable amount of time. Always very pleased with my experience. More

prompt service, also recall repair Everything was great EXCEPT----no car wash! It was mentioned 2 times, including when I checked in, and I said I did want that done. My car was/is filt Everything was great EXCEPT----no car wash! It was mentioned 2 times, including when I checked in, and I said I did want that done. My car was/is filthy. When I picked vehicle up, it was snowing, so didn't realize no wash was done until I got home. I realize this is a complimentary luxury, but still was disappointed. Otherwise always pleased with service at Luther. More

Normal Maintenence Update Great service by friendly staff. Comfortable waiting room. Enjoyed some hot chocolate and cookie while the work was completed. Work completed ahead Great service by friendly staff. Comfortable waiting room. Enjoyed some hot chocolate and cookie while the work was completed. Work completed ahead of estimated time. No complaints! More