635 Reviews of Luther Hopkins Honda - Service Center
From the time you drive into the large bay, big enough to handle a few dozen cars, you get the feeling of cleanliness and professionalism. The greeting is prompt and friendly leaving you with an all-around s handle a few dozen cars, you get the feeling of cleanliness and professionalism. The greeting is prompt and friendly leaving you with an all-around sense of confidence. You are told exactly what they intend to do and are given a time of completion that is very accurate. The wait is very pleasant with all your needs, and then some, available to everyone. When it’s time to leave you know where it is and that it has been washed and handled properly. I go out of my way, and have for the last 6 ½ years, to have all my service done at Hopkins Honda. -Brad More
I have had the service work done on my Honda Civic in Hopkins since 2007. The fact I continue to go back there shows how satisified I am. They are friendly, efficient and will even give you a complementr Hopkins since 2007. The fact I continue to go back there shows how satisified I am. They are friendly, efficient and will even give you a complementry ride back to the office. More
I was told that my 209 Honda Civic needed the transmission fluid changed. Then I was told there was no record of it ever being changed in your system. I have taken my car to this dealership for transmission fluid changed. Then I was told there was no record of it ever being changed in your system. I have taken my car to this dealership for every oil change when the maintenance minder signals an oil change is needed. A service tech has never asked if I wanted to get the transmission fluid changed. The car has nearly 65,000 miles on it, so I should have been asked at least 2 times in the past, at 30,000 and 60,000 miles. Right? I was a little upset that this did not happen. I definitely would have had it changed if I had been asked, as this is critical to maintaining the transmissions life. A bit disappointed, Greg Konkel 612-718-1561 More
I appreciated the friendly service and the complimentary car wash even though I was visiting the body shop for a Free service visit for the Shift Interlock Recall. I also appreciated the fact that they d car wash even though I was visiting the body shop for a Free service visit for the Shift Interlock Recall. I also appreciated the fact that they didn't try to push unneeded services. I will probably return to look for my next vehicle. More
I waited 3 1/2 hrs for an oil change and brake fluid flush and having the car for 2 1/2 hrs was notified then of more things that needed to be addressed and asked why it took so long to be notified of t flush and having the car for 2 1/2 hrs was notified then of more things that needed to be addressed and asked why it took so long to be notified of these things because now I had to waited longer for them to fix the problem and everyone who came in after me left long before me and I was one of the last people to leave there. Also was not given a reason for the long delay or why this happened so I will no longer take my car for service to Hopkins Honda again. More
They said it would be 2 hours, and it took exactly that. They have a great waiting area. Very clean, refreshments, vending machines and free wifi so you can pass the time pleasantly. The employees are very They have a great waiting area. Very clean, refreshments, vending machines and free wifi so you can pass the time pleasantly. The employees are very friendly and courteous. More
Hopkins Honda consistently takes good care of my car and me! Because of this attention to detail I have become a committed patron over the years. I look forward to coming here for many more years! me! Because of this attention to detail I have become a committed patron over the years. I look forward to coming here for many more years! More
One phone call and 30 minutes I was in the service department having my van serviced. The employees were all helpful and cheerful in every interaction. I was on the road in 55 minutes-which included a department having my van serviced. The employees were all helpful and cheerful in every interaction. I was on the road in 55 minutes-which included a wash for my van. Amazing service! More
The experience at Hopkins Honda for the recall on my 2006 Honda Civic was very easy and enjoyable experience. We setup an appointment online and I was able to drop the car off and pick it up when it was done Honda Civic was very easy and enjoyable experience. We setup an appointment online and I was able to drop the car off and pick it up when it was done. Thank you. More