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Luther Hopkins Honda - Service Center

Hopkins, MN

4.5
635 Reviews

635 Reviews of Luther Hopkins Honda - Service Center

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August 03, 2020

Good communication and very considerate Purchasing a new vehicle can be fun but also stressful, especially during a pandemic but working with Temi finding the right used car for me, was an o More

by That Food Girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Temitope Fabunmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry StSauver
June 09, 2020

I bought a 2012 Honda civic fall of 2019. By May 2012 i replaced my muffler with another auto shop. (which was fine, i dont mind) Two weeks later, my power steering wheel locked itself. Dash board inform More

by Joe
Recommend Dealer
No
Employees Worked With
n/a
Jun 09, 2020 -

Luther Hopkins Honda responded

Joe - we would really like to discuss your concerns with you. Can you please call the store at 952-938-1717 and ask for the Customer Relations Manager so we can get more information from you. We are not happy when one of our customers has a bad experience. We look forward to talking to you soon.

January 30, 2020

Replacement of dead battery...FOR FREE! We've been with Luther Hopkins for a long time. Their service is outstanding in all respects. After replacing the dead battery, they cleaned and was More

by brsperber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : A.C. Hecker, Jace Harken, Jerry StSauver, Karlina Nelson, Michael Mandler, Sarah Touchstone
January 29, 2020

New Key Fobs Karlina was great to work with and got to the root of the problem with my key fobs. She first tried opening it up and cleaning it and replacing the b More

by jboylan
Recommend Dealer
Yes
Employees Worked With
Karlina Nelson
January 29, 2020

Great service!! Quick and easy! I was greeted right away and taken care of- I was a walk-in and was in and out in under and hour More

by EricaB
Recommend Dealer
Yes
Employees Worked With
Timothy Walker, Jerry StSauver
January 29, 2020

Great service with my Honda CRV 2017 I have been very satisfied with my service on my Honda CRV. Karlina was very helpful and was able to find another coupon for me to use. Thanks! More

by Maria2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karlina Nelson
January 28, 2020

Good experience Problem was diagnosed and fixed in a relatively short time. Cost was not excessive given the work was being done on a 2007 Odyssey. Thanks More

by mschwebach
Recommend Dealer
Yes
Employees Worked With
Jace Harken
January 27, 2020

new back bumper and tail light better ever I especially appreciated Hopkins Body shop reminding me I had the right to Honda parts, not replicas. The other driver's insurance promoted non-Honda More

by RAW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : A.C. Hecker, Jace Harken, Jerry StSauver, Karlina Nelson, Michael Mandler, Sarah Touchstone
January 25, 2020

Jace was very good, and the work was completed faster than I thought it would be. Ready for me when I got there. Pleasant experience. More

by Cjstephens
Recommend Dealer
Yes
Employees Worked With
Jace Harken
January 25, 2020

The service guy was super friendly and knowledgeable. He was very open about service and made me feel very comfortable. Would come back to work with him again. More

by Amtandeski
Recommend Dealer
Yes
Employees Worked With
Michael Mandler
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