635 Reviews of Luther Hopkins Honda - Service Center
I always receive excellent sevice I have been coming to Hopkins Honda for years. The service is always excellent, and it’s fun as I feel like family. I never fail to steer friends t I have been coming to Hopkins Honda for years. The service is always excellent, and it’s fun as I feel like family. I never fail to steer friends to Hopkins Honda, can’t go wrong. More
Nice dealership Easy to schedule, no pressure sales to have more done that wasn’t necessary. Friendly staff, nice waiting area, except for the coffee machine, would Easy to schedule, no pressure sales to have more done that wasn’t necessary. Friendly staff, nice waiting area, except for the coffee machine, would like just regular coffee available. More
Recall work I was told that it would take four hours and my car was done in a little over two. Fantastic! I would especially would like to thank the service tech I was told that it would take four hours and my car was done in a little over two. Fantastic! I would especially would like to thank the service tech who helped me find the key I dropped in the snow. More
Service Review When I entered the service department, Chai Lor came right up to me and handled my service from start to finish. I was pleased to see Chai because he When I entered the service department, Chai Lor came right up to me and handled my service from start to finish. I was pleased to see Chai because he is always so helpful and explains what is going to happen, how long it will take and at the end, he goes over the invoice with me and helps me to understand the work performed and answers any questions I may have regarding my Honda Civic. I am always pleased to work with Chai Lor. He provides excellent customer service and makes the experience great! Carol Jackson caroljackson@InspireBrands.com More
Consistent service - dependable This dealership rolls out the red carpet. Their service writers are responsive and go the extra mile. As a business, you get the sense they really car This dealership rolls out the red carpet. Their service writers are responsive and go the extra mile. As a business, you get the sense they really care. More
Very good Hello, thank you and your team for taking care of my car yesterday on a short notice. It was quick fix so I could go back to my work. Thanks Hello, thank you and your team for taking care of my car yesterday on a short notice. It was quick fix so I could go back to my work. Thanks More
Transmission They were unable to recreate a concern I had mentioned about the transmition. It happened several times on my way home. I will have to have a follow u They were unable to recreate a concern I had mentioned about the transmition. It happened several times on my way home. I will have to have a follow up More
Service and work on my vehicle was completed on time. I came an hour early to the dealer as I had a meeting to attend. They checked me in and the service was completed within an hour. They go over what I came an hour early to the dealer as I had a meeting to attend. They checked me in and the service was completed within an hour. They go over what was completed and explain it very well. More
Always good experience. Was in for routine service. Very busy, yet the to me through in reasonable time. Found a bad battery, still under warranty, and replaced it t no cost Was in for routine service. Very busy, yet the to me through in reasonable time. Found a bad battery, still under warranty, and replaced it t no cost to me. I've had 30 years of good experiences with Hopkins Honda. More
Sarah is THE BEST! Sarah is always so helpful! I look forward to bringing my car in and always have a good experience. I highly recommend Hopkins Honda to everyone. Sarah is always so helpful! I look forward to bringing my car in and always have a good experience. I highly recommend Hopkins Honda to everyone. More