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Luther Hopkins Honda - Service Center

Hopkins, MN

4.5
635 Reviews

635 Reviews of Luther Hopkins Honda - Service Center

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March 09, 2019

I always receive excellent sevice I have been coming to Hopkins Honda for years. The service is always excellent, and it’s fun as I feel like family. I never fail to steer friends t More

by lindacline1@mac.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bonnie Pipkorn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie Pate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caroline, Jerry, Chai, Donna, Mike Murphy
Mar 11, 2019 -

Luther Hopkins Honda responded

Thank you for the recommendation! It's our pleasure to serve you.

March 09, 2019

Nice dealership Easy to schedule, no pressure sales to have more done that wasn’t necessary. Friendly staff, nice waiting area, except for the coffee machine, would More

by Mary77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherri Hayes, Michael Mandler
Mar 11, 2019 -

Luther Hopkins Honda responded

Thank you Mary!! We appreciate your business and for sharing your experience with us. Please check with someone your next trip in; our coffee machine only looks fancy - it makes regular coffee too!

March 08, 2019

Recall work I was told that it would take four hours and my car was done in a little over two. Fantastic! I would especially would like to thank the service tech More

by Anon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Goetz
Mar 08, 2019 -

Luther Hopkins Honda responded

Thank you so much for this great review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.

March 06, 2019

Service Review When I entered the service department, Chai Lor came right up to me and handled my service from start to finish. I was pleased to see Chai because he More

by Punky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember the service names of some of the people.
Mar 07, 2019 -

Luther Hopkins Honda responded

Thank you for the feedback. It’s great to hear that you had a great experience at our dealership. Thank you for choosing Luther Hopkins Honda.

March 06, 2019

Consistent service - dependable This dealership rolls out the red carpet. Their service writers are responsive and go the extra mile. As a business, you get the sense they really car More

by Ottoman Automatic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Whoever I dealt with was great. And Chai is the best!!
Mar 07, 2019 -

Luther Hopkins Honda responded

Thank you for the compliment. We will be certain to pass along the good news to our team. Thank you for the business.

March 06, 2019

Very good Hello, thank you and your team for taking care of my car yesterday on a short notice. It was quick fix so I could go back to my work. Thanks More

by Edik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chai Lor service
Mar 07, 2019 -

Luther Hopkins Honda responded

Thank you for taking the time to give us a review. We really appreciate it!

March 06, 2019

Transmission They were unable to recreate a concern I had mentioned about the transmition. It happened several times on my way home. I will have to have a follow u More

by Toeknee
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna
Mar 07, 2019 -

Luther Hopkins Honda responded

We are very sorry to hear this and apologize for not being able to solve your problem. Please know that I have forwarded this to store management.

March 06, 2019

Service and work on my vehicle was completed on time. I came an hour early to the dealer as I had a meeting to attend. They checked me in and the service was completed within an hour. They go over what More

by dogguy, joe123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Tague, Angie
Mar 07, 2019 -

Luther Hopkins Honda responded

Thank you for the review. Our team works very hard and we are delighted when we get good reviews. Thank you for doing business with Luther Hopkins Honda.

March 05, 2019

Always good experience. Was in for routine service. Very busy, yet the to me through in reasonable time. Found a bad battery, still under warranty, and replaced it t no cost More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John-Mark Ahinful
Mar 07, 2019 -

Luther Hopkins Honda responded

Thank you for sharing your experience, Bill! We're happy to help and look forward to seeing you again!

March 05, 2019

Sarah is THE BEST! Sarah is always so helpful! I look forward to bringing my car in and always have a good experience. I highly recommend Hopkins Honda to everyone. More

by j.star
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Touchstone
Mar 07, 2019 -

Luther Hopkins Honda responded

Thank you so much for the kind words! We think Sarah is pretty great too and look forward to continuing to work with you.

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