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Luther Hopkins Honda - Service Center

Hopkins, MN

4.5
635 Reviews

635 Reviews of Luther Hopkins Honda - Service Center

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March 21, 2019

2005 Honda Accord repair My daughter’s 2005 Honda was running very poorly. The dealer was able to take the car in and they were able to diagnose and repair the problem the ve More

by Honda Pilot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Mandler
Mar 22, 2019 -

Luther Hopkins Honda responded

We are so happy to hear that! We look forward to continuing to work with you.

March 20, 2019

Oil change, brake inspection The service advisor Donna was very helpful. She was knowledgeable and was attentive to our situation. She is a great employee for the service departme More

by JohnFr
Recommend Dealer
Yes
Employees Worked With
Donna Cepress
Mar 20, 2019 -

Luther Hopkins Honda responded

Thank you for the 5 stars and for choosing Luther Hopkins Honda.

March 20, 2019

Excellent service Consistently give this dealership 5 stars. Appointment scheduling online is straightforward, my car is serviced at the scheduled time and within thru More

by cowardlylion1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Mandler
Mar 20, 2019 -

Luther Hopkins Honda responded

Thank you, for the 5 stars! We strive to be nothing but the best!

March 19, 2019

Prompt & curtteous and comfortable waiting room Getting appointments is always easy. Scheduled work is timely and well done. Have been returning for scheduled service since a bought my Honda Civic t More

by Conrad1927
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Harper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Kirkendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy, Chong Xiong, Angie ,Tim, A.C. Hecker, Jerry StSauver
Mar 20, 2019 -

Luther Hopkins Honda responded

Thank you. We really appreciate that you took the time away from your busy day to share your experience. We appreciate the recommendation. Thank you for choosing Luther Hopkins Honda.

March 19, 2019

Oil change This was my 3rd oil change on my 2017 Honda Odyssey which I bought at your dealership. It leaked some oil on my garage floor which happened after the More

by Anita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amber Adkins
Mar 20, 2019 -

Luther Hopkins Honda responded

Anita, thank you for being such a loyal and great customer! We appreciate you.

March 18, 2019

Very Good Service We had a minor issue arise but Hopkins Honda took care of it immediately and very satisfactorily. It isn't just problem-free situations that count - More

by sandlar
Recommend Dealer
Yes
Employees Worked With
Amber Adkins
Mar 18, 2019 -

Luther Hopkins Honda responded

Thank you for the kind review. We appreciate your remarks about your experience with us and thank you for choosing Luther Hopkins Honda.

March 18, 2019

CRV maintenance Great service, gave me 10% off everything, tracked all my routine maintenance procedures so I don't need to, offered other maintenance services that w More

by Brian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Touchstone
Mar 19, 2019 -

Luther Hopkins Honda responded

Thanks for the awesome review, Brian! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

March 17, 2019

Great Customer Service! Explained the issue and cost before working on my car and was up front and accurate about the timeline for the work to be completed. More

by Jody213
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chai Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2019 -

Luther Hopkins Honda responded

Thank you for choosing Luther Hopkins Honda. We appreciate your kind words. We’ll be sure to share them with our team. Thanks again!!

March 17, 2019

Great service experience First visit to Luther Honda for service. They were very helpful and efficient. Great communication throughout the process from setting the appointment More

by 13AccordOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Cepress
Mar 18, 2019 -

Luther Hopkins Honda responded

Thank you so much for the kind words! We look forward to continuing to work with you.

March 15, 2019

2013 Accord Service All the people I interacted with were both professional and kind. They worked with me to make sure I was dropped off and collected at my next destinat More

by Luther honda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
PAT, Rusty, Donna Cepress
Mar 18, 2019 -

Luther Hopkins Honda responded

Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.

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