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Luther Hopkins Honda - Service Center

Hopkins, MN

4.5
635 Reviews

635 Reviews of Luther Hopkins Honda - Service Center

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March 28, 2019

Service Visit Friendly, professional employees. The service I was scheduled for was completed in time estimated and done well. Even had some extra things to ask abo More

by SMcKenzie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Cepress
Apr 01, 2019 -

Luther Hopkins Honda responded

Thank you for the recommendation! It's our pleasure to serve you. Enjoy your Honda.

March 27, 2019

2018 CRV Recall Angie was awesome. Treated me like a friend and addressed all issues directly. Still think the CRV software has an issue with adaptive cruise when c More

by DLW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angie Kirkendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2019 -

Luther Hopkins Honda responded

Thank you for the review. We appreciate your remarks about your experience with us and thank you for choosing Luther Hopkins Honda.

March 27, 2019

Great service Great, friendly service. Fast too. Also, a welcoming kids entertainment room. I would highly recommend this dealership to friends and family. We look More

by praukar77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chai Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2019 -

Luther Hopkins Honda responded

Thank you for the review. Our team works very hard and we are delighted when we get good reviews. Thank you for doing business with Luther Hopkins Honda.

March 27, 2019

The small things. I love the friendly service. The staff never makes me feel stupid. I also love the fresh flowers in the bathroom, the good coffee and the clean waitin More

by Hopkins Honda fan since 2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A.C. Hecker
Mar 29, 2019 -

Luther Hopkins Honda responded

Thank you so much for taking the time to leave this excellent review and noticing the little things. We really appreciate your business. Please let us know what we can do for you in the future.

March 26, 2019

Efficient, Friendly & Great Communication I was greeted quickly and in a friendly way. Donna reached out a couple of times to keep me up to date. And checking in and out was quick and easy. More

by MinivanMom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Cepress
Mar 29, 2019 -

Luther Hopkins Honda responded

Thank you!! We appreciate your business and for sharing your experience with us.

March 23, 2019

Great service We had to have a timing chain replaced which ended up taking a day and a half. From offering use of a free loaner car to helping find a coupon to red More

by JeanneA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karlina Nelson
Mar 25, 2019 -

Luther Hopkins Honda responded

Glad to hear you had a fantastic experience! Thank you for the review!

March 23, 2019

Service Came in for an oil change and filter replacements. The work done quickly and Jace was a pleasure to work with during the visit. Thank you! More

by Larko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jace Harken
Mar 25, 2019 -

Luther Hopkins Honda responded

Thank you for taking the time to give us a review. We really appreciate it!

March 22, 2019

Staff are friendly, service is very good, waiting area great I have owned 4 Hondas in my life. I don't understand why anyone would buy something else. The Hopkins dealership is a pleasant experience in all aspec More

by Ginny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bonnie Pipkorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Kirkendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2019 -

Luther Hopkins Honda responded

Wow! Thank you so much for this great review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.

March 22, 2019

Car maintenance I have trust in the work that they do. The employees are knowledgable professional and kind. Prices are fair and comparable to other repairs shops. Th More

by Love my car
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angie Kirkendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chai Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The friendly cashiers; wonderful employees who keep the waiting areas clean & comfortable Thank you! , A.C. Hecker, Donna Cepress, Jerry StSauver, Karlina Nelson
Mar 25, 2019 -

Luther Hopkins Honda responded

Thank you for the review. We will be sure to share your kind words with our team.

March 21, 2019

Great! Brought my 2011 pilot in for warranty work and some maintenance. Smooth checkin, nice waiting facilities, back on the road quickly! No surprise servic More

by LisaE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A.C. Hecker
Mar 22, 2019 -

Luther Hopkins Honda responded

Hi Lisa, thank you for choosing Luther Hopkins Honda. We appreciate your kind words. We’ll be sure to share them with our team. Thanks again!!

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