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Luther Hopkins Honda - Service Center

Hopkins, MN

4.5
635 Reviews

635 Reviews of Luther Hopkins Honda - Service Center

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April 10, 2019

Factory recall Wonderful service as usual.In and out in record time. Jerry was very helpful. Will definitely continue to use Hopkins Honda for my Honda service. More

by vicki0208
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry StSauver
Apr 10, 2019 -

Luther Hopkins Honda responded

Thank you for choosing Hopkins Honda. We think Jerry is pretty great too. We look forward to working with you again in the future.

April 10, 2019

Chai is always helpful and very courteous. Service is tops Excellent service department. Everyone is always kind a friendly. Service is top rate. The other thing that sticks out is the cleanliness of the wa More

by Honda family lovers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chai Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2019 -

Luther Hopkins Honda responded

Thank you so much for the kind words! We look forward to continuing to work with you.

April 10, 2019

Always excellent service Immediate greeting; service rep explained the charges car was done during the time promised. Good snacks in the waiting area! Check out was easy! More

by Karen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2019 -

Luther Hopkins Honda responded

We are so happy to hear that, Karen! We look forward to continuing to work with you.

April 10, 2019

Efficient, professional service! I visited Hopkins Honda for a factory recall. Check-in was quick and friendly despite the place being packed. I was given an estimated completion tim More

by Drake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Cepress, Sarah Touchstone
Apr 23, 2019 -

Luther Hopkins Honda responded

Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future and which magazine you were reading - we will let you know when the new edition comes in!

April 09, 2019

PERFECT EVERY TIME I have been getting my cars serviced (and purchased) at Luther Hopkins Honda for many years. Every time that I pull in for servicing and Chai is worki More

by Norma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chai Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2019 -

Luther Hopkins Honda responded

Thank you so much for the 5 star review, Norma! We look forward to continuing to work with you

April 09, 2019

Great service Angie kirkendahl is one of the best service advisors. She is honest, keeps me updated on the progress of my car, and doesn't try to talk me into unn More

by LeeAnn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angie Kirkendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2019 -

Luther Hopkins Honda responded

Thank you so much for your kind words, LeeAnn. We really appreciate you taking the time out to share your experience with us—and we agree, Angie is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

April 06, 2019

Luther Hopkins Honda--the best! Luther Hopkins Honda excels at the fine art of supreme customer service--something that has been lost to online ordering and techie-driven apps. Wheth More

by Connie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chai Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sorry...can't recall the name of the two shuttle service drivers (also excellent) along with the associate who handled check-out--also excellent., Karlina Nelson
Apr 09, 2019 -

Luther Hopkins Honda responded

Hi Connie. Thank you for the feedback!! We appreciate you sharing your experience. Have a great day!!

April 06, 2019

The service was excellent - as usual! I have had my Honda Accords serviced by Hopkins Honda for many years. The wait time for service has ALWAYS been within the quoted time or less. The qu More

by Shareco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Kirkendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chai Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Touchstone
Apr 09, 2019 -

Luther Hopkins Honda responded

Thank you for sharing your experience! We're happy to help and look forward to seeing you again!

April 05, 2019

Replace hood latch and cable. Jerry is very friendly and fast. Appreciate the car wash. Also got a ride home during the service which was very convenient. Car works well as it did More

by porschedude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry StSauver
Apr 09, 2019 -

Luther Hopkins Honda responded

Thank you for the feedback. It’s great to hear that you had a great experience at our dealership. Enjoy your working hood hinge and thank you for choosing Luther Hopkins Honda.

April 04, 2019

Great and service was done in timely manner. Was wonderful and very clean. If I was to purchase or lease another vehicle I would recommend this place. We have owned at 5 vehicles from you. More

by Don
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry StSauver
Apr 09, 2019 -

Luther Hopkins Honda responded

Thank you for giving us a perfect rating and being loyal customers!

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