Luther Hopkins Honda - Service Center

Excellent service My service was completed in the timeframe that was given to me at checkin. Discounts applied when I was told I needed more than just an oil change. My service was completed in the timeframe that was given to me at checkin. Discounts applied when I was told I needed more than just an oil change. More

Oil change and general maintenance check. I was greeted by Marley who took care of all paper work, estimated the cost and I went into lounge to wait. My car was ready in the given time frame a I was greeted by Marley who took care of all paper work, estimated the cost and I went into lounge to wait. My car was ready in the given time frame and work was done to my satisfaction. More

Service Sarah Touchstone is a great service advisor. She is very knowledgeable, friendly and professional. Sarah explained the potential problems and gave a c Sarah Touchstone is a great service advisor. She is very knowledgeable, friendly and professional. Sarah explained the potential problems and gave a clear explanation (with pictures) of the possible repairs. I will go back to Hopkins Honda for the service and quality of workmanship. More

Great service Had an appointment at 9:45 and I arrived at about 9:52 and was checked in by Chai Lor around 10am. Check in was efficient, I waited at the dealership Had an appointment at 9:45 and I arrived at about 9:52 and was checked in by Chai Lor around 10am. Check in was efficient, I waited at the dealership during the service. I was quoted about 75 min for the service and it was done in about 90 min but that’s fine I wasn’t in a hurry. Chai Lor was very nice and was able to offer me a free car wash and lower price for one of the services I got. I would recommend this dealership for sales and service. More

Service was surprisingly honest! I came in with a problem that apparently didn't exist. I was charged fairly. Karlina was very kind yet professional and quite pleasant. I trust her. I came in with a problem that apparently didn't exist. I was charged fairly. Karlina was very kind yet professional and quite pleasant. I trust her. More

Karlina Nelson Karlina did a great job in reviewing my past history of maintenance with Acura. She wrote up only what I needed. She also found the cause of the “no Karlina did a great job in reviewing my past history of maintenance with Acura. She wrote up only what I needed. She also found the cause of the “noise” before sending it back. I do appreciate professionals of her caliber. More

Routine maintenance Pleasant reception, shorter than expected wait time--was told it would be up to 2 hours, but was ready in less than 1, excellent service, clear explan Pleasant reception, shorter than expected wait time--was told it would be up to 2 hours, but was ready in less than 1, excellent service, clear explanation of work done. More

Service department always top notch The service department at Hopkins Honda has worked on our Honda’s since 2007. We’ve had a consistently exceptional service experience with them and w The service department at Hopkins Honda has worked on our Honda’s since 2007. We’ve had a consistently exceptional service experience with them and would highly recommend if you’re looking for an honest, trustworthy shop to work on your vehicles. More

Very pleased. From service rep to valet driver, Luther was top notch. I had an appointment and expected to wait while work was being completed. Mike told me From service rep to valet driver, Luther was top notch. I had an appointment and expected to wait while work was being completed. Mike told me up front that my wait would be longer than expected, then suggested some options. I was not happy at first, but appreciated that he recognized the value of my time. I shifted gears a bit and took advantage of the valet service to and from my destination. Service was satisfactorily completed and I am very pleased overall. I appreciated the heads-up on near-future brake repair and tire condition. More

Quickly made a replacement ignition keys Drove in without an appointment, and was back out the door an on the road with two replacement ignition keys, car wash, and inspection. Exceeded expe Drove in without an appointment, and was back out the door an on the road with two replacement ignition keys, car wash, and inspection. Exceeded expectations! More