635 Reviews of Luther Hopkins Honda - Service Center
Went the extra mile on a routine service call Michael Mandler went the extra mile on a routine service call (oil change, tire rotation). My license plate that had been hanging on by a single bolt Michael Mandler went the extra mile on a routine service call (oil change, tire rotation). My license plate that had been hanging on by a single bolt showed up in the Hopkins Car wash. He did a courtesy installment -- drilled holes, FIVE new bolts and nuts. Yeah!! Thank you very much, Michael. Nancy Wiens Satisfied customer More
Great “home town” business Bought a CR-V at Hopkins Honda about 18 months ago and I love it! The purchase process was very easy thanks to salesperson, Bonnie Pipkorn. She was ex Bought a CR-V at Hopkins Honda about 18 months ago and I love it! The purchase process was very easy thanks to salesperson, Bonnie Pipkorn. She was excellent to work with! She took all the time necessary (though she was quite busy) to give us a very thorough orientation when we picked up the new vehicle and has been quick to return calls/emails/texts if I have a question. The service department has likewise been great. I’ve had no problems with the vehicle but have had it in for a couple of routine maintenance visits and some minor touch up work for “door dings”. Quick, efficient, and very pleasant staff. Gives a much appreciated “home town” business feel! More
For sales and service, Hopkins Honda is a class act. A class act, indeed, from the sale with John to service representatives Donna and A. J. ; Hopkins Honda makes me feel valued, comfortable and confid A class act, indeed, from the sale with John to service representatives Donna and A. J. ; Hopkins Honda makes me feel valued, comfortable and confident that my car is the right one for me. More
Professional service Jerry listened to my concerns and gave me good advice about which type of tires to select. Service was done in the time frame that was given. Jerry listened to my concerns and gave me good advice about which type of tires to select. Service was done in the time frame that was given. More
Oil change It was great service as always. I having been bringing my Honda there for years and I am always well taken care of and treated fairly. It was great service as always. I having been bringing my Honda there for years and I am always well taken care of and treated fairly. More
Customer service I came to the dealer ship to get my vehicle check before going out on road trip. The service personal, Chai did great job going over the necessary che I came to the dealer ship to get my vehicle check before going out on road trip. The service personal, Chai did great job going over the necessary checks need to be done on the vehicle and got them all done in given time. More
Always impressed with this dealership I was helped promptly and courteously when I arrived. The service was completed in very good time, and the communication throughout was great. I had I was helped promptly and courteously when I arrived. The service was completed in very good time, and the communication throughout was great. I had a question about the warranty on my battery, and Jerry found the answer for me right away. I was grateful to Chai as well, since he made good use of the coupons I brought in! More
Always have great service and a nice waiting area. I have been coming here since the kids were little and have never been disappointed with the service or facility. They are now in high school so that I have been coming here since the kids were little and have never been disappointed with the service or facility. They are now in high school so that says a lot! More
In shop due to minor part recall notice Nice & quick job by the staff. Was told possible hour and a half for part to be replaced Actually only took 45 minutes. Enjoyed cookie and relaxed Nice & quick job by the staff. Was told possible hour and a half for part to be replaced Actually only took 45 minutes. Enjoyed cookie and relaxed in lounge! More
A Pleasant Experience at Hopkins Honda Always a pleasant experience at Hopkins Honda; employees are knowledgeable and friendly. I came in for a scheduled oil change, they reviewed status o Always a pleasant experience at Hopkins Honda; employees are knowledgeable and friendly. I came in for a scheduled oil change, they reviewed status of maintence minder at the current mileage making recommendations. More