Luther Hopkins Honda - Service Center

Best Service!!! I have taken my Hondas to Hopkins Honda for service thru the years. I always feel like I am surrounded by good friends who can professionally fix my c I have taken my Hondas to Hopkins Honda for service thru the years. I always feel like I am surrounded by good friends who can professionally fix my car on a timely basis, communicate with me effectively and are honest. I wouldn't consider going anywhere else for service!!! More

Super Fantastic I was late to ny 1030 appointment due to road construction. I called the dealership to get directions. The receptionist got me there. I arrived 30 min I was late to ny 1030 appointment due to road construction. I called the dealership to get directions. The receptionist got me there. I arrived 30 minutes late my car was serviced as it would have been if i was on time. No mention about my tardiness. Josh answered all of my questions service was prompt. More

Great experience The person I worked with went way beyond needing to, by considering my disability. He offered to drive up though I didn’t need to have that done. I we The person I worked with went way beyond needing to, by considering my disability. He offered to drive up though I didn’t need to have that done. I wear an O2 tank so it was so thoughtful of him. Very fine fellow. More

Great Service Sara was very clear in her communication and setting expectations regarding the scope and timeline of the service being performed. Once an estimate w Sara was very clear in her communication and setting expectations regarding the scope and timeline of the service being performed. Once an estimate was available, she talked me through it and provided options and choices. More

Willing to negotiate Our 2007 Accord Hybrid needed a new hybrid battery, and the dealership was willing to bring the price more in line with what online competitors were o Our 2007 Accord Hybrid needed a new hybrid battery, and the dealership was willing to bring the price more in line with what online competitors were offering. More

Great place Friendly, fast service. The explanation is clear. Great room to wait in, good snacks and friendly staff. I do wish you would vacuum the mats. Friendly, fast service. The explanation is clear. Great room to wait in, good snacks and friendly staff. I do wish you would vacuum the mats. More

Exactly what was quoted! Honda was on point with estimated $ and wait time, thank you! We added some small extra repairs but with coupons I brought in, nearly exactly what I Honda was on point with estimated $ and wait time, thank you! We added some small extra repairs but with coupons I brought in, nearly exactly what I was expecting for cost. Karlina encouraged me to name my Honda baby. More

Dependably great service I always take my Honda to the dealership for service. The technicians are polite, provide accurate estimates on wait times and do a great job reviewi I always take my Honda to the dealership for service. The technicians are polite, provide accurate estimates on wait times and do a great job reviewing everything with you when you car is ready. They provide comfortable seating areas including individual work stations where I can plug in my laptop and/or watch the TV station of my choice with various cable channels provided. The free beverages and cookies don't hurt, either! More

Chai and team were awesome. Karlina was very helpful receiving me in and chai did a great job explaining the service. Everything was done as they explained it, with no surpris Karlina was very helpful receiving me in and chai did a great job explaining the service. Everything was done as they explained it, with no surprises. More

Mr. Chia and Ms. Sarah Chai and Sarah were the utmost studious and professional, astute, kind, knowledgeable and patient while taking the time to discuss my bill and needed Chai and Sarah were the utmost studious and professional, astute, kind, knowledgeable and patient while taking the time to discuss my bill and needed services and what to expect. Sarah went above and beyond when researching the best suited fitted tire needs for my Accord. Luther Hopkins in Hopkins Minnesota have 2 of the most astounding employees in their Service Department. As a career professional and a connoisseurs of other past Makes and Models, I shoot it straight and call it as I see and experience my customer service encounters. And the one I had on September 13. 2019 was a pleasant and positive experience. Chia Lor and Sarah Touchstone should be commended and set the example to emulate and deserve needed recognition. Thank You for allowing me. More