635 Reviews of Luther Hopkins Honda - Service Center
Excellent Service Experience Excellent experience. The service representative explained the service to be done, checked for recalls and suggested service that was due. Work comp Excellent experience. The service representative explained the service to be done, checked for recalls and suggested service that was due. Work completed in the time expected. More
I have been driving from AV to Hopkins Honda for 10+ years for all my car needs .Because they are the best and I Trust them . I want to say special thank you to Karlina ,service advisor .I work challen years for all my car needs .Because they are the best and I Trust them . I want to say special thank you to Karlina ,service advisor .I work challenging hours 6pm-4am and it was so refreshing to meet someone who is so considerate ,someone who can listen and go extra mile for you,who also knows her job very well .Thank you again Karlina. You truly brighten my day . More
Josh is always a pleasure to work with! He is very thorough with everything that is going on with my car! This is the reason I keep coming back is because Josh always answers all my questions and hel thorough with everything that is going on with my car! This is the reason I keep coming back is because Josh always answers all my questions and helps me to understand what’s going on with my car and how long I have until I would need to get stuff fixed ! Thanks Josh! More
Excellent service As always excellent service when I bring my car for maintenance. The job was done in less time than expected and was given information on everything As always excellent service when I bring my car for maintenance. The job was done in less time than expected and was given information on everything that was done and the overall status of my car. The dealership is always clean and there is always places to sit down and enjoy a coffee and a cookie while I wait. More
Chai helped me. He is very considerate and explains all work details. He is definitely a great asset to your organization and very dependable. I look forward to seeing him next visit. work details. He is definitely a great asset to your organization and very dependable. I look forward to seeing him next visit. More
Fast, Friendly, and Affordable Immediate assistance upon arrival, quick turn-around, at a cost that is affordable. This is precisely the summary of my experience and kudos to the t Immediate assistance upon arrival, quick turn-around, at a cost that is affordable. This is precisely the summary of my experience and kudos to the team for delivering on this everytime I get work done. More
Has been a very good experience. I have been coming here since 2013. It has been a very good experience. The employees have been very helpful and customers appreciate that. Thank you I have been coming here since 2013. It has been a very good experience. The employees have been very helpful and customers appreciate that. Thank you Luther Hopkins Honda. More
I worked with Josh and he was extremely professional and kind. He went above and beyond to ensure I had a satisfactory experience when my brakes needed to be replaced again after they had been replaced only kind. He went above and beyond to ensure I had a satisfactory experience when my brakes needed to be replaced again after they had been replaced only a little over a year ago. He made the situation as good as it could be given the circumstances. He also was great with communication throughout the process. Thanks Josh! More
NO SURPRISES. JUST GOOD SERVICE As usual, my experience with Luther Hopkins Honda went well for periodic service for my CRV, The service technician explained what I needed to do and As usual, my experience with Luther Hopkins Honda went well for periodic service for my CRV, The service technician explained what I needed to do and recommended those items I could wait until the next service. Although my wait was over 2 hours, I was offered an opportunity for a ride home. The accomodations were pleasant enough to do some reading and a take a refreshment. Everything was completed in the time expected. More
Karlina is the best! Best customer service I've ever had. She made my experience very pleasant. I would highly recommend coming here and working with her. Thanks, Karlina! Best customer service I've ever had. She made my experience very pleasant. I would highly recommend coming here and working with her. Thanks, Karlina! More