635 Reviews of Luther Hopkins Honda - Service Center
JACE R HARKEN Is nice and professional. He explained what need to do and checked the records carefully. Also he helped to save my money. Job was well done! need to do and checked the records carefully. Also he helped to save my money. Job was well done! More
Very friendly and efficient. Easy check in process. Great accommodations while I waited. Great work spaces and lounge area. Explained things in easy to understand terms. Great accommodations while I waited. Great work spaces and lounge area. Explained things in easy to understand terms. More
The gentleman I was working with was awesome. He kept me up-to-date on the status of my car and made sure I received my employer discount. He explained in a language I could understand any recommended main up-to-date on the status of my car and made sure I received my employer discount. He explained in a language I could understand any recommended maintenance that was needed. He offers several times to get me a ride to work, as repairs took longer than originally anticipated (I however was very happy to work from your waiting room!). More
Honest and accurate information from the service department. I brought in my 2007 Accord to check out some suspension & power steering noise. The car is 12 years old, and I expected to hear that I needed to rep I brought in my 2007 Accord to check out some suspension & power steering noise. The car is 12 years old, and I expected to hear that I needed to replace a lot of the parts, with a large price tag. Turns out the suspension was loose, and they will try to replace an o ring in the power steering, before replacing the entire pump. Thanks Jace & Josh More
This is how it should be done. Professionalism, attention to detail, positive customer interaction, courtesy, friendliness, timeliness, and a reasonable price without the feeling of Professionalism, attention to detail, positive customer interaction, courtesy, friendliness, timeliness, and a reasonable price without the feeling of ANY auto service shenanigans of sneaky "add-on charges and surprise, last-minute, expensive problems. I had an EXCELLENT experience with Luther Hopkins Honda. "This is how it should be done." More
There is a reason why I'm on my 11th car from Hopkins Honda! Hopkins Honda is my home for all of my vehicle needs and has been for 20 years. I purchased my first vehicle in 1999 and have never looked back. The Hopkins Honda is my home for all of my vehicle needs and has been for 20 years. I purchased my first vehicle in 1999 and have never looked back. The people that work here are very accommodating and are focused on ensuring that everyone that walks in has a great experience. The facility is also very conducive to the business professional who needs to continue working while waiting for their service to be completed. They have individualized cubicles with full size televisions in each, wifi, good coffee and snacks. What else does a person need? Thank you to everyone at Hopkins Honda for always making my experience so great. You are the reason that I keep coming back. More
Super fast service and at a great value! The waiting area is comfortable and the drinks and snacks are greatly appreciated. Would 10/10 recommend this dealer to others. Karlina was particularly pleasant to w is comfortable and the drinks and snacks are greatly appreciated. Would 10/10 recommend this dealer to others. Karlina was particularly pleasant to work with! More
Airbag recall work I brought in our newly acquired 2002 Odyssey van due to the airbag recall. The SRS light was also lit on the dash. I was informed that there was als I brought in our newly acquired 2002 Odyssey van due to the airbag recall. The SRS light was also lit on the dash. I was informed that there was also a seat belt switch that was not working and since it is safety equipment, it would be replaced at no cost also. Thanks Luther Hopkins Honda More
Customer sercvice super stars! This place rocks! I never feel stressed when I go here for a service. I am kept apprised of the status, and they run a very smooth operation. The w This place rocks! I never feel stressed when I go here for a service. I am kept apprised of the status, and they run a very smooth operation. The waiting area is well stocked and clean. The costs are very reasonable, and if there is something out of the ordinary that they find, they offer options for both getting to the root of the problem, as well as financing the cost. More