Luther Hopkins Honda

Scheduled our first oil service appointment for our new INSIGHT. Called for the appointment and representative was very helpful and accommodating. Rep. provided instructions for when I arrive for appointm INSIGHT. Called for the appointment and representative was very helpful and accommodating. Rep. provided instructions for when I arrive for appointment Luther Honda e-mailed confirmation reminder. Told the service would take one hour and it took only 45 minutes. While waiting for the service to be completed, the Customer Service Lounge was very comfortable and accommodating with coffee/snacks WIFI and "comfortable" seating. THANK YOU. I will return. More

My car went completely dead after only 90 days of having it. I bought my Honda used at another dealer and was lied to about the quality of the battery. I brought my car to Hopkins Honda for a new battery. it. I bought my Honda used at another dealer and was lied to about the quality of the battery. I brought my car to Hopkins Honda for a new battery. Knowing it wasn't covered under warranty, Chai, suggested I bring my receipt to the dealer in which I bought it. Thanks to his advice, I got a full refund from the dealer. Chai could tell I was quite upset at the time and he was great at walking me through everything. More

They are very friendly and I trust them. Scheduling service online is easy. I do wish they give more discount though for parts and labor. service online is easy. I do wish they give more discount though for parts and labor. More

This was the first time service for our Pilot and I was impressed. The service was completed as promised (airbag recall, oil change, & tire rotation) and was finished with a good wash, best service I hav impressed. The service was completed as promised (airbag recall, oil change, & tire rotation) and was finished with a good wash, best service I have had at a dealer. Also during my waiting several employees came by to ensure all your other facilities were satisfactory. Great job. Arvin Bothof More

As a consumer for any product that constitutes as much importance such as transportation of family members, I find knowledge and understanding vital to making wise choices. Service people at Hopkins Honda importance such as transportation of family members, I find knowledge and understanding vital to making wise choices. Service people at Hopkins Honda strive to show customers pertinent details for keeping a vehicle in good running order. The order of importance for potential future service needs are outlined which helps customers like myself plan ahead. As a result, I truly feel as if the better interests of my family are well served at Hopkins Honda. In fact, service experiences during routine maintenance visits is the primary reason why my wife and I continue to purchase vehicles from Hopkins Honda when the need arises. More

The process was easy and went withou any issues. It started with calling for the appointment. I was able to get in the same day at a time that was convenient for my schedule. I arrived early and expe started with calling for the appointment. I was able to get in the same day at a time that was convenient for my schedule. I arrived early and expected that I would have along wait. That was not the case. They took the car and got the work done in short order. The waiting area is comfortable, drinks and snacks are available to make the wait seem painless! I am glad I purchased my vehicle from Luther Honda and will continue to take it back to the dealership for maintenance/service. More

I bought my 2008 Honda Civic new from Hopkins Honda. They are a pleasure to work with for Sales and Service. I have not had any problems working with the service team. They are very friendly, personab They are a pleasure to work with for Sales and Service. I have not had any problems working with the service team. They are very friendly, personable, attentive, and efficient each time I have taken my Civic in for maintenance. I haven't had any service done besides the routine maintenance - it's an excellent vehicle. I love Hopkins Honda. They are helpful and informative in service and do not bring up other inapplicable problems with my vehicle when I have taken it in for routine maintenance. More

Luther Honda is very easy to work with. going in for service, they always provide a quote on the projected price, and expected completion time. Luther Honda has comfortable waiting area with snacks and service, they always provide a quote on the projected price, and expected completion time. Luther Honda has comfortable waiting area with snacks and drinks More

I have been a Hopkins Honda customer for 20+ years. The present Customer Service is better than it has ever been & I very much appreciate that. The check-in process, communication with the waiting custome present Customer Service is better than it has ever been & I very much appreciate that. The check-in process, communication with the waiting customer, time estimations, etc. are all done well. As my Service Consultant for the past few years Kara Roberts has been instrumental in all of this and is top notch. More

I asked for a seat belt tensioner to be replaced. They did not have it in stock when I got there. No work cost $154. did not have it in stock when I got there. No work cost $154. More