Luther Family Buick GMC

Great facility to spend time in This is the second car we bought at Luther GMC. They are so helpful and the facility is so friendly and comfortable for the time it takes to buy a ne This is the second car we bought at Luther GMC. They are so helpful and the facility is so friendly and comfortable for the time it takes to buy a new car. Rod Tyson took good care of us and everything went smooth. We will definitely be going to this dealership for the next car. More

Service When I take my car in for service. I am greeted with smiles & efficiency. They make sure you understand everything that is recommended to be done to t When I take my car in for service. I am greeted with smiles & efficiency. They make sure you understand everything that is recommended to be done to the car or what can wait until a later visit. When I return for my car, the lady that handled the bill answered several questions for me to my satisfaction! More

Oil Change Appointment I made an appointment with Robin Tollefson for an oil change. When I got there, he also recommended a tire rotation and checked to see if there were I made an appointment with Robin Tollefson for an oil change. When I got there, he also recommended a tire rotation and checked to see if there were any recalls. I enjoyed pie and coffee during the appointment, and my car was also washed and vacuumed. I couldn't ask for anything more. More

All items taken care of good work overall Your work force continues to take care of me as a customer and we Thank You for that. Robin Tollefson takes care to inform me as a customer of what i Your work force continues to take care of me as a customer and we Thank You for that. Robin Tollefson takes care to inform me as a customer of what is needed and then handles it and this is appreciated and thank you for the excellent service. More

Recall repair My repair was done promptly, i was offered shuttle service, but the atmosphere in the waiting room is so inviting that I decided to wait. I was in and My repair was done promptly, i was offered shuttle service, but the atmosphere in the waiting room is so inviting that I decided to wait. I was in and out in 45 minutes. More

Oil change and seat I sat a Lutyer for 2.5 hours for an oil change. I had an appointment. I asked them to look at my rear drivers seat because the plastic panel keeps pop I sat a Lutyer for 2.5 hours for an oil change. I had an appointment. I asked them to look at my rear drivers seat because the plastic panel keeps popping off. Ever since I got it. My truck had 15k on it. So I finally get my truck back thinking well they must have fixed the seat. NOPE a tech said my elastic was stretched out! The panel looked the same as when I dropped it off. So I looked at it. No elastic. A plastic clip on the seat is broke. Didn't fix it or even diagnose the problem correctly! Not happy. They don't seem to wantvyovstsnd behind there product at all. More

2011 6.2 liter vortec smoking on startup I called Paul first thing Monday morning with a problem I noticed over the weekend. He got me in by 10.30 and had a 2015 Sierra rental inside waiting I called Paul first thing Monday morning with a problem I noticed over the weekend. He got me in by 10.30 and had a 2015 Sierra rental inside waiting for me to take home an hour away. He called twice with updates and by later in the afternoon called back saying the problem had been located and fixed and it was ready anytime for pickup. Since I had the full 100,000 mile warranty everything was taken care of including the rental. My bill was $0.00-it doesn't get much better than that. Thanks. Fran M More

Just Great Along the whole movement from making the appointment to picking up my vehicle everything was smooth. 1 tiny glitch was resolved right away. THANK YOU Along the whole movement from making the appointment to picking up my vehicle everything was smooth. 1 tiny glitch was resolved right away. THANK YOU !!!! More

Recall Staff was very friendly, knowledgeable,and professional. Shop very clean and organized. Would definetly do business with Luther again and recommend Lu Staff was very friendly, knowledgeable,and professional. Shop very clean and organized. Would definetly do business with Luther again and recommend Luther to friends and family. More

Again, excellent service! Rob called last week and said the bulbs were in from the TSB and made an appointment for yesterday. I brought it in at the beginning of the day and Ro Rob called last week and said the bulbs were in from the TSB and made an appointment for yesterday. I brought it in at the beginning of the day and Rob introduced me to the service tech that would be doing the work, Derek. He called a few hours later and said it was done and everything went smoothly. They finished it before my actual appointment time! Even though they just replaced the headlight bulbs and reflashed the BCM, they still washed it before I picked it up. I have brought my vehicles here for 6 years now and experiences like this are why I will keep coming back. More