Luther Family Buick GMC

Great Customer Service! I have been extremely pleased with the service provided to me. Everybody I worked with was very helpful, easy to understand, efficient and friendly th I have been extremely pleased with the service provided to me. Everybody I worked with was very helpful, easy to understand, efficient and friendly the entire process. Thank you for making car repairs a pain-free process as possible! More

Kevin in Service was professional,friendly & efficient. I was impressed with the efficiency and friendly handling of my power steering problem. Kevin in Service made it a good experience and handled everyt I was impressed with the efficiency and friendly handling of my power steering problem. Kevin in Service made it a good experience and handled everything professionally. I was again impressed. More

disappointed we purchased a pre owned certified vehicle 18 months ago. It came with extended warranty so when the driver side seat started coming apart thought it we purchased a pre owned certified vehicle 18 months ago. It came with extended warranty so when the driver side seat started coming apart thought it would be included in the warranty as I believe it is shoddy workmanship but instead they said interior was not covered though about 6 months ago they had fixed other interior defect and it was covered......so as you can imagine we were both shocked and hugely disappointed More

Sales (used) Transaction was fast smooth and effortless on my part. Went in with two trades and they made it a breeze. Thanks Luther family Buick gmc Transaction was fast smooth and effortless on my part. Went in with two trades and they made it a breeze. Thanks Luther family Buick gmc More

Visit review Would recommend Luther Family Buick! Their personal service attention keeps me coming back to them for all my needs. My 2016 Encliave is the third v Would recommend Luther Family Buick! Their personal service attention keeps me coming back to them for all my needs. My 2016 Encliave is the third vehicle I have entrusted to their care. More

Service work performed Always a good experience everyone is always friendly they have the answers or find someone who does. Got us in and out in a short time . Always a good experience everyone is always friendly they have the answers or find someone who does. Got us in and out in a short time . More

New Yukon Long time customer. Would recommend Luther GMC to any one looking for a new vehicle. Very pleased each time, not in sakes and service visits. Long time customer. Would recommend Luther GMC to any one looking for a new vehicle. Very pleased each time, not in sakes and service visits. More

Air conditioner wouldn't work Service was excellent however i am disappointed i was charged almost $200 for something that i was told worked when i bought car on Oct 31, 2015. Plus Service was excellent however i am disappointed i was charged almost $200 for something that i was told worked when i bought car on Oct 31, 2015. Plus i bought the extended warranty which didn't cover it. If the thorough service check was done then this should have been found. Lisa More

The Service Techs and managers out front are rockstars I have taken my vehicles to Luther Family Buick GMC since High School (back in the day when it was Sellands). The Service Managers out front to check I have taken my vehicles to Luther Family Buick GMC since High School (back in the day when it was Sellands). The Service Managers out front to check you in are awesome. They are friendly, up front with you, and provide excellent customer service. My last visit, I had an issue and when I called to see if I could get in today, he was like for sure, we can squeeze you in to look at it, and go from there.. Awesome.. As it turned out they had to order parts, and so they had to keep it overnight, they found me a rental car to use in the interim, and even worked with my warranty company to pay for it! I have not had a bad experience with them. They are willing to the extra mile for their long time customers. I love that. That is what customer service is all about. If you come in having a bad day, they seem to try to crack some wise cracks to make me you smile again. ( that is until the bill comes, but hey that part is out of their control). I will continue to come to Luther Family Buick and recommend them to friends/family. More

Oil change appointment I was told the job would take under an hour and it was done in a half hour, my vehicle also had an unexpected exterior wash done at the same time. I was told the job would take under an hour and it was done in a half hour, my vehicle also had an unexpected exterior wash done at the same time. More