Luther Family Buick GMC

Customer satisfaction We have purchased a number of vehicles from Luther Family Buick-GMC and every sales as well as service experience have exceeded our expectations. All We have purchased a number of vehicles from Luther Family Buick-GMC and every sales as well as service experience have exceeded our expectations. All of the staff that I have dealt with want to make sure that customer satisfaction is their highest priority. More

Informed, friendly, I have bought several vehicles at Luther and service them there as well. They always let you know the work that needs to be done , the estimate of c I have bought several vehicles at Luther and service them there as well. They always let you know the work that needs to be done , the estimate of cost and the estimated time to complete. More

Pleasure to deal with I wasn't really car shopping that day but found the vehicle I liked and ended purchasing it. The whole experience was pleasant and easy. I liked the I wasn't really car shopping that day but found the vehicle I liked and ended purchasing it. The whole experience was pleasant and easy. I liked the fact that they let me take my time and there was no pressure on their end. Even though I was buying a used car I was treated as if I had walked in and bought brand new, overall a really good experience! More

Phenomenal Service Luther Fargo is batting a 1000 for me. Great people and best in class service - every time! Very efficient check in and quality care of my truck. Luther Fargo is batting a 1000 for me. Great people and best in class service - every time! Very efficient check in and quality care of my truck. More

Trustworthy and good quality I've had lot's of experience with auto shops over the years and Luther is easily one of the best. the people greet me with a smile and they make you f I've had lot's of experience with auto shops over the years and Luther is easily one of the best. the people greet me with a smile and they make you feel like a valued customer(not always the norm anymore). Will be coming here for a long time I think. Good people. More

Fast repair The rear shocks in my 2008 GMC Acadia were bad, so I called Luther GMC and the process to make an appointment was easy. The day that I took it in the The rear shocks in my 2008 GMC Acadia were bad, so I called Luther GMC and the process to make an appointment was easy. The day that I took it in they figured out the problem fast and replaced the parts that day. The only thing I had a problem with was when I got my vehicle back it was towards closing. I opened the door and seen an oil stain on my seat and handle of the drivers side door. If they truly care about everything they would have noticed a black stain on tan interior. More

Always satisfied with Luther Service:-):-) Great service and friendly. Love taking my car there. They always check to see if there are any recalls and let me know whats left on my maintenance a Great service and friendly. Love taking my car there. They always check to see if there are any recalls and let me know whats left on my maintenance agreements. More

excellent, friendly always friendly and courteous. met right away after pulling into service reception bay. had an appointment, all info was right there. had great visits always friendly and courteous. met right away after pulling into service reception bay. had an appointment, all info was right there. had great visits with people and enjoyed popcorn and beverages during short wait. More

Honest, Friendly, Very Helpful My signal lights and flasher wasn't working. I got estimates from several service shops in town with most of them saying I needed to replace everythi My signal lights and flasher wasn't working. I got estimates from several service shops in town with most of them saying I needed to replace everything related to this including cruise control, etc which would have costed me $650 to $800. I then got an estimate from Luther, and the associate Robin told me that replacing everything was not the solution. Only the signal switch and flasher needed repairs. The estimate cost? $330. I went on ladies day so I could get 10% off, and to my surprise, I got the repairs done right and even cheaper for $277. I feel I can trust these guys because they will only put in what is needed. Appreciate them. More

Unable to fix problem For the past 9 months there have been about 6 times my vehicle would not start... I would have to have it towed in. The service department would retu For the past 9 months there have been about 6 times my vehicle would not start... I would have to have it towed in. The service department would return the vehicle to me and report that it was "working as designed." A week or a month or two months later, the same thing would happen...unable to start or turn over engine..call the tow truck again. I did not dare take the vehicle out-of-town and was never sure it would start. The warranty expired one month ago. This week they believe they found the problem and replaced fuse panel, and of course charged me for it. I have now idea if it is fixed or not. I traded it today.. No more GM for me. Enough is enough. More