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Luther Family Buick GMC

Fargo, ND

4.7
4,462 Reviews
Come find out for yourself why the Fargo GMC and Buick customers keep coming back to our dealership. We are located at 3202 36th St Southwest, in the Southern part of town in Fargo. Our dealership has the car, truck, or SUV you are looking for. Luther Family Buick GMC in Fargo is the best choice for new and used Buick and GMC vehicles. We have a large selection of cars, trucks, and SUVs in our inventory for our customers. We invite you to come test drive any of our models, including the new Buick Regal, Enclave, or GMC Sierra. When you're ready for your next vehicle, make the trip to Luther Family Buick GMC in Fargo. You won't be disappointed.
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3202 36th St S

Fargo, ND

58104

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Showing 4,462 reviews

April 18, 2018

Professional & Courteous Karen Ust-Grothmann was very knowledgeable about the new pickup we just purchased. She was very helpful in describing the features and functions. She More

by happy guy
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Emmerich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen Ust-Grothmann
Jun 01, 2018 -

Luther Family Buick GMC responded

Our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review!

April 18, 2018

Wonderful experience, Great time buying, repeat buyer new with a new salesman. Fourth vehecle always a great time. Will come back time and time. A few more vehicles in my f More

by normannicholson42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anita Hetler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Sundvor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Emmerich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Johnk, Lin Pratschner
Jun 01, 2018 -

Luther Family Buick GMC responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.

April 18, 2018

Used Sale Luther Family Buick GMC was great when buying my first car last Saturday. Karen made sure everything in my Chevy Malibu was set up as far as WiFi, Blu More

by 62748cjp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen Ust-Grothmann
Jun 01, 2018 -

Luther Family Buick GMC responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

April 18, 2018

Very friendly and accommodating. Randy and everyone at Luther Buick GMC helped us feel right at home by answering all our needs. They knew all the answers that we asked, and we would More

by PANDMRYAN10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Emmerich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Loose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Johnk
Jun 01, 2018 -

Luther Family Buick GMC responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

April 18, 2018

Estimate Your dealership followed through on giving me an estimate quickly. I appreciate the free car wash. The service department seemed knowledgeable to the More

by lbrandt846
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lindgren
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2018 -

Luther Family Buick GMC responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day!

April 17, 2018

They fixed the problem and that's it. I was pleased that they were able to get my vehicle in right away, but that's where the good ends. There was a lot of antifreeze splattered on the tru More

by teacher2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robb Reierson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2018 -

Luther Family Buick GMC responded

Thank you very much for taking time out of your day to let us know how your visit went. We sincerely apologize about what happened, as it's not the norm for us! We really want to make this right for you, so please reach out to us at your convenience so we can further assist you in this matter. Please call me at 701-356-7100. Thank you again for your business and your comments. -Adam Heili, Luther Family Buick GMC

April 17, 2018

Good purchase Went in looking for truck found many options available. Presented with price options that made sense. Trade in existing vehicle went well, price was More

by brandoe85
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony Emmerich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Illies
Jun 01, 2018 -

Luther Family Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

April 17, 2018

Thoroughbred and friendly service The service center is always friendly and helpful. They get me in quickly and accommodate my busy schedule. Their good communication with the progress More

by Ellilake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Emmerich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2018 -

Luther Family Buick GMC responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.

April 17, 2018

Service I came in with a service bullitan and Luther said I needed $2300 worth of work to see if that was the issue. I was quoted $1400 in labor alone, I con More

by PJNISTLER
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robb Reierson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2018 -

Luther Family Buick GMC responded

Thank you for taking the time to write about your visit. We appreciate hearing from all of our guests and their comments, good or bad, as it helps us find ways to better serve you. I have spoken with our Service team and we would like an opportunity to discuss what we can do to assist on this issue. Please give Robb Reierson a call at your earliest convenience. 701-356-7100. Again, thank you for your comments. -Adam Heili, Luther Family Buick GMC

April 17, 2018

2018 GMC Sierra Denali Purchase Great overall experience! Tom was phenomenal to guide me through this process. I never felt pressure once and he was great on answering all my questio More

by KIPKUNZE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Carrier
Jun 01, 2018 -

Luther Family Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

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