Luther Family Buick GMC

successfully purchased a new Sierra pickup. Very satisfied with the transaction. This was the 4th GMC truck we have purchased. We did indicate our desire get a service appointment with less lead Very satisfied with the transaction. This was the 4th GMC truck we have purchased. We did indicate our desire get a service appointment with less lead time as my last oil change appointment was 8 days. It was explained that Luther did not have space for a dedicated oil change area. We understand that this is not a problem created by the sales department. More

Great customer service Service advisor Paul and the service shop at Luther GMC were professional, courteous and expeditious in conducting repairs to my vehicle. Best shop I Service advisor Paul and the service shop at Luther GMC were professional, courteous and expeditious in conducting repairs to my vehicle. Best shop I have ever had work done st. More

New Tires The person I made the appointment with really went out of his way to make sure I was able to get in when it worked for me. The courtesy drivers were f The person I made the appointment with really went out of his way to make sure I was able to get in when it worked for me. The courtesy drivers were friendly. I was originally given the price per tire and figured the total amount to be $200 -$300 more than the actual bill. More

Oil change and tire rotation Very good service. Very fast and Friendly. Great job! Will come back for more service as needed. Easy to schedule. Easy check out. Love the free carwa Very good service. Very fast and Friendly. Great job! Will come back for more service as needed. Easy to schedule. Easy check out. Love the free carwash too. More

overall excellent Kevin was willing to listen to what I had to say, asked me specific questions about how to better figure out why I had come in and was overall super h Kevin was willing to listen to what I had to say, asked me specific questions about how to better figure out why I had come in and was overall super helpful. More

They treat their customers very well. They are very courteous, friendly, and helpful. I appreciated Paul letting me know I could come in and talk to their IT people anytime, after I had me They are very courteous, friendly, and helpful. I appreciated Paul letting me know I could come in and talk to their IT people anytime, after I had mentioned the car had way too much computer on it and if the factory sets the computer for the best experience with my Buick. More

Poor poor poor Every time I have brought my truck in there has been some sort of problem with either not knowing what the problem with the truck is. I have had high Every time I have brought my truck in there has been some sort of problem with either not knowing what the problem with the truck is. I have had high end aftermarket parts thrown away and replaced with low end oem....also brought it in for scheduled warranty work and not actually had the parts on hand! What kind of service center does that???? I would never recommend at all! More

Quick The service was quick and employees were friendly. They offered to wash my vehicle and did but left dirt on back of car and spotted windows. The service was quick and employees were friendly. They offered to wash my vehicle and did but left dirt on back of car and spotted windows. More

Great experience I had a scheduled oil change and told Kevin there was an issue with the a/c. The service team changed the oil and found the problem with my a/c and a I had a scheduled oil change and told Kevin there was an issue with the a/c. The service team changed the oil and found the problem with my a/c and a power steering issue. With a couple upcoming family vacations, I am extremely pleased that these issues were discovered and corrected. Thanks to our extended warranty, I was set up with a rental vehicle (brand new beautiful Buick Envision!) to get me through the weekend until my vehicle was fixed. Thank you for surpassing my expectations! More

Glass repair Pieces of glass and garbage left in vehicle after windshield installed. Price great and timing great just not happy about the glass with having a chil Pieces of glass and garbage left in vehicle after windshield installed. Price great and timing great just not happy about the glass with having a child More