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Luther Family Buick GMC

Fargo, ND

Overview
Employees
Reviews
Vehicles
4.5
4,465 Reviews
Come find out for yourself why the Fargo GMC and Buick customers keep coming back to our dealership. We are located at 3202 36th St Southwest, in the Southern part of town in Fargo. Our dealership has the car, truck, or SUV you are looking for. Luther Family Buick GMC in Fargo is the best choice for new and used Buick and GMC vehicles. We have a large selection of cars, trucks, and SUVs in our inventory for our customers. We invite you to come test drive any of our models, including the new Buick Regal, Enclave, or GMC Sierra. When you're ready for your next vehicle, make the trip to Luther Family Buick GMC in Fargo. You won't be disappointed.
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3202 36th St S

Fargo, ND

58104

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Showing 4,465 reviews

December 26, 2023

Used the wrong wrench so couldn't get lugnuts off and said they were rusty. Revisit reminder had wrong mileage. More

by nancy.vetter52
Recommend Dealer
No
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Dec 28, 2023 -

Luther Family Buick GMC responded

Hi Nancy, and thank you for sharing your feedback with us. I take these matters very seriously and would like to learn more about your time spent with us. Please contact me at your earliest convenience. Sincerely, Nathan Loose | nathan.loose@lutherfamilybuickgmc.com | 701.356.7100

December 08, 2023

Thane Solberg was great to work with. He and Mark Carlson made the process smooth my purchase easy. More

by dave@daveoppenheim.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Carlson, Thane Solberg
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Dec 09, 2023 -

Luther Family Buick GMC responded

Thank you for taking the time to write about your experience with us, Dave! At Luther Family Buick GMC, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Thane and Mark were able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, Nathan Loose | nathan.loose@lutherfamilybuickgmc.com | 701.356.7100

December 08, 2023

Paul dose a great job with scheduling and communication we throw a lot of challenges his way. More

by CHAD83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2023 -

Luther Family Buick GMC responded

Thanks for your outstanding review, Chad! I'm very happy to hear that Paul was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Nathan Loose | nathan.loose@lutherfamilybuickgmc.com | 701.356.7100

December 07, 2023

Clean and well taken care of waiting area, service drive, and showroom. All staff was courteous and helpful. More

by Silverado Driver
Recommend Dealer
Yes
Employees Worked With
Kevin Lindgren
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Dec 07, 2023 -

Luther Family Buick GMC responded

I am truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Nathan Loose | nathan.loose@lutherfamilybuickgmc.com | 701.356.7100

December 07, 2023

Wish they would have fixed my Bluetooth weeks ago when I was In there but I was blew off More

by Wesley.larson
Recommend Dealer
Yes
Employees Worked With
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robb Reierson
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Dec 07, 2023 -

Luther Family Buick GMC responded

I am very sorry to hear that you feel your needs were not met during your recent visit with us, Wesley. Your feedback will be reviewed with our team, and we would like to address any concerns you may still have. Feel free to contact me if you'd like to discuss this further. Sincerely, Nathan Loose | nathan.loose@lutherfamilybuickgmc.com | 701.356.7100

December 05, 2023

Service was great, was in and out in the advised time, always helpful when a guy pulls up More

by DOUGCOTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Gorby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luther Representative
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Dec 06, 2023 -

Luther Family Buick GMC responded

I cannot thank you enough for this glowing review of our service center, Doug! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Nathan Loose | nathan.loose@lutherfamilybuickgmc.com | 701.356.7100

December 05, 2023

Great experience. Great knowledge. Friendly people. Would definitely recommend Very good communication and customer service More

by j.john.eberhardt
Recommend Dealer
Yes
Employees Worked With
Paul
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Dec 06, 2023 -

Luther Family Buick GMC responded

Mr. Eberhardt, thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Nathan Loose | nathan.loose@lutherfamilybuickgmc.com | 701.356.7100

December 05, 2023

Charlie was the mechanic that rode with me. He found the problem right away and they were able to fix it and take care of it right away. The transport guys were wonderful. It was one of the bes More

by RANKINBARTELS
Recommend Dealer
Yes
Employees Worked With
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robb Reierson
Report | Print
Dec 06, 2023 -

Luther Family Buick GMC responded

We are truly grateful for this awesome review! I am thrilled that Charlie was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Sincerely, Nathan Loose | nathan.loose@lutherfamilybuickgmc.com | 701.356.7100

December 04, 2023

After a miscommunication with scheduling, they were able to fit my car in for an evaluation. More

by brittanylang
Recommend Dealer
Yes
Employees Worked With
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Julian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2023 -

Luther Family Buick GMC responded

Thank you for your wonderful feedback, Brittany. We always strive to meet the needs of our customers no matter the situation, and I'm glad we were able to work things out to get your vehicle in. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Nathan Loose | nathan.loose@lutherfamilybuickgmc.com | 701.356.7100

December 04, 2023

Robin was fantastic. Fixed a doorlock issue on the spot! Thought for sure i would have to come back for that. More

by mebenste
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
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Dec 06, 2023 -

Luther Family Buick GMC responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Sincerely, Nathan Loose | nathan.loose@lutherfamilybuickgmc.com | 701.356.7100

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