Luther Burnsville Volkswagen

When my fiance and I were looking for a used Volkswagen Jetta, we made a list of the dealerships we wanted to stop at. When we got to Burnsville Volkswagen, we were greeted by Rich and he helped us to loo Jetta, we made a list of the dealerships we wanted to stop at. When we got to Burnsville Volkswagen, we were greeted by Rich and he helped us to look at used Jettas and we eventually found the one we couldn't live without. Rich was so helpful in making sure the process was smooth and Bob worked so hard to get us a great loan and loan rate. Everyone was helpful and friendly. I would recommend this dealership to anyone that is looking for a Volkswagen. They're great! More

This is my third car I have purchased from Burnsville Volkswagen. Actually the other two were leased. Linda Radue has been has been my sales person on the past two occasions. Each experience has been so Volkswagen. Actually the other two were leased. Linda Radue has been has been my sales person on the past two occasions. Each experience has been so smooth and an incredibly professional experience. I have also felt very special not just like a number. I have used the service department for each car and the experience has been exactly the same. I will always recommend this dealership. More

I had a great experience in buying my 2008 Passat. Rich is an outstanding sales person that really took the time to work with us! is an outstanding sales person that really took the time to work with us! More

While attempting to buy a used car (as a solo woman) I was treated very poorly by both John and Garry. They played games, they tag teamed me, they refused to even consider any of my offers and generally was treated very poorly by both John and Garry. They played games, they tag teamed me, they refused to even consider any of my offers and generally treated me poorly. I feel it is very telling how they treat women when I noticed that they soon listed the same car for less than I had offered. I can only assume that rather than sell to a 'stupid, misinformed, and impulsive' woman such as myself they would prefer to make less money. The treatment was unprofessional and I can only hope that they do not treat all women as I was. More

We were looking for a new car, had the Jetta in mind. The day we stopped in was one of the most worst rain days ever in May '11. We were able to test drive both the Jetta gas and diesel (TDI). Both wer The day we stopped in was one of the most worst rain days ever in May '11. We were able to test drive both the Jetta gas and diesel (TDI). Both were awesome!! We bought the TDI. Anyhow, it was pouring outside, and Wayne brought both cars up, kept my wife out of the rain, :-). Wayne even brought the TDI inside, out of the rain, so we could have a better look at it. Needless to say, my wife was hooked on that, so was I. We did not buy it at that moment, but came back, on a sunny day and bought it then (another guy helped us, but I am sorry, I do not remember his name and I do not want to botch it, as he was awesome too, sorry) Wayne was very helpful (probably the reason we went with the TDI). Even the finance guy was great to work with!! There was no pressure to buy, just great and friendly service!!! We have only filled up our car 3 times now since Memorial day, and have over 1500 miles!! Do the math and that is over 500 miles a tank! (we filled up each time too with over a gallon left in the tank!!). I would absolutely recommend Luther VW of Burnsville to anyone!!!! And to talk to Wayne! More

I was on my way to work. A check engine light came on my dash board. I immediately pulled over and called the service department at Burnsville Volkswagen. This was a Monday morning and I knew they would be dash board. I immediately pulled over and called the service department at Burnsville Volkswagen. This was a Monday morning and I knew they would be busy. The gentleman I talked with said to bring it in and they would do their best to take a look at the car. When I arrived there. Ann recognized me right away from a previous visit quite awhile back. She explained where everything in the dealerships waiting room was for my comfort. She then got my vehicle. I waited for a little while. Ann then came and told me what the problem was. (A sensor.) She then offered me a loner car to get me to work. It this kind of personalized attention that I've come to really appreciate at this dealership. I have to say. I have purchased many new cars over the years. Until now they have never been from the same dealership. Its people like Ann that will make me come back and purchase again from Burnsville Volkswagon. Thank you for all your care and concern. Paul Boller More

We love our new car and Rich Cadry was excellent to work with! It was fast and a very pleasant way to buy a car. Thank you! Jim and Jan Bahr with! It was fast and a very pleasant way to buy a car. Thank you! Jim and Jan Bahr More

For 3 yrs since we purchased our car there, we have consistently had top notch, friendly service, performed efficiently and expertly, treating us like a valued customer. Love the online scheduling and consistently had top notch, friendly service, performed efficiently and expertly, treating us like a valued customer. Love the online scheduling and menus for servicing, with email or text message confirmation!! Excellent, courteous and timely shuttle service is also available. More

The deal we got from Burnsville was worth the trip up from Iowa, but what made it great was working with a salesman that stayed in touch, following through with any questions we had before pick up day. from Iowa, but what made it great was working with a salesman that stayed in touch, following through with any questions we had before pick up day. The car is great and even though I have had 3 Volkswagens in the past, this Jetta Sportwagen TDI has really sold me on the brand. Only good to say about the experience. More

Friendly, efficient, can always count on detailed service. My appointment time ran late and they compensated for it and washed my car. She gave me information on what I should consider doing for my service. My appointment time ran late and they compensated for it and washed my car. She gave me information on what I should consider doing for my next maintenance visit. Large comfortable and clean waiting area with coffee, and TV. I love my volkswagen and the great personalized service I can count on at this dealership! More