Luther Burnsville Volkswagen

I brought my 2011 Routan in for standard oil change and 16,000 mile maintenance. Ann was awesome! So friendly and welcoming. She let me know what work was going to be completed and the time expected for 16,000 mile maintenance. Ann was awesome! So friendly and welcoming. She let me know what work was going to be completed and the time expected for the completion. She answered all of my questions regarding the maintenance of my vehicle. She was very upfront and showed concern for me as a valued customer. The facilities are great! They offered to drive us to the mall if we wanted to run some errands. They have a great waiting area with large screen TVs, free WiFi and a children's room with DirecTV. They have water and other beverages available while you wait. Service was a breeze. More

This is our second car purchase with Jared Frantz. Jared goes out of his way to make the customer feel like they are valued. Both transactions were smooth and Jared took care of every detail. We are looking goes out of his way to make the customer feel like they are valued. Both transactions were smooth and Jared took care of every detail. We are looking forward to purchasing a new VW Microbus from Burnsville Volkswagen when/if they are released in 2014. More

Nothing short of AMAZING customer service! We received honest and open advice on how our growing family could benefit from owning a VW Routan. We had tried 3 other dealerships, always leaving VW for last, honest and open advice on how our growing family could benefit from owning a VW Routan. We had tried 3 other dealerships, always leaving VW for last, and yet again – VW had it all. They were able to deliver the service/product with professionalism and gratitude start to finish. As our family continues to expand, so will our experience with Luther Burnsville VW. We have bought 3 vehicles so far and I highly doubt we will stop there!! Each time we have worked with Linda Radue who is simply a stellar person. We have built a great relationship and every time we walk through the doors we always feel like family! That alone is a rarity to find! - P&J S. More

The customer service was great because I inquired via the internet, Ryan got back to me within 30 minutes of me requesting the information. Ryan was out of town when I was ready to buy, but Mike stepped in internet, Ryan got back to me within 30 minutes of me requesting the information. Ryan was out of town when I was ready to buy, but Mike stepped in and was very friendly and accommodating to my needs. Jacque was able to get me better than advertised financing on my loan and was not pushy on the sales of optional extras when it was time to finalize the deal. The work of the dealer looks great. I had the 3M clear shield treatment done and had special requests that they fulfilled without hesitation. i also had the splash guards installed and they look great. All the people that i dealt with at the dealership were friendly and generally looked happy. My overall experience was very good for a first time new car buyer. I will be recommending Burnsville to others, and when i decide to get a new car again i will buy it from them. More

I had a great experience buying my car from Steve! He was friendly, knowledgable, and helpful in assisting me purchase my vehicle. Jacque in the finance department also explained exactly what everything mean friendly, knowledgable, and helpful in assisting me purchase my vehicle. Jacque in the finance department also explained exactly what everything meant with purchasing the vehicle and made my experience easier to understand. I would highly recommend any of my friends or family to return to purchase their next vehicle to this dealership. More

Linda Radue was excellent to work with and very helpful. Linda Radue was excellent to work with and very helpful. If you are looking to purchase a Volkwagen, go to Burnsville Volkswagen and ask for Linda Linda Radue was excellent to work with and very helpful. If you are looking to purchase a Volkwagen, go to Burnsville Volkswagen and ask for Linda Radue. More

Linda Radue was awesome to work with! She provided me with detailed information to make an informed decision to trade in my old CC for a new one! Linda quickly located a CC in the trim, color and featur with detailed information to make an informed decision to trade in my old CC for a new one! Linda quickly located a CC in the trim, color and feature set I desired. She provided me an opportunity to test drive a few vehicles to help me in this decision process. Linda and the team at Burnsville Volkswagen treated me very well and made my buying decision easy. More

This is the second vehicle I have purchased from Luther VW. Steve Kahn has given me great service on both vehicles. Steve made sure that I received the best available price and did an excellent job expla VW. Steve Kahn has given me great service on both vehicles. Steve made sure that I received the best available price and did an excellent job explaining the vehicle features. More

Overall a great experience! All of the sales team were very friendly and helpful. No high pressure sales here! Very knowledgeable about the vehicles and was able to answer any questions I had. Fair mar very friendly and helpful. No high pressure sales here! Very knowledgeable about the vehicles and was able to answer any questions I had. Fair market value was given for trade-in value quote. Would highly recommend! More

We walked into Burnsville VW and bought two cars from Linda Radue in the same day, one new and one used. Linda could not have been nicer and more pleasant to deal with. Not only did she take excellent Linda Radue in the same day, one new and one used. Linda could not have been nicer and more pleasant to deal with. Not only did she take excellent care of us the day we bought our cars, but she has gone above and beyond since. We had a problem that was not covered by our extended warranty and she took care of it for us. Every time we are in the dealership she is so friendly, it's like going to see an old friend. We have referred friends to Linda. She makes buying a new car easy. We love our new cars too. More