Luther Burnsville Volkswagen

The moment I arrived I was not only treated as a valued customer but as a friend. With other were appointments that day, they were very helpfull by providing transport to and from. I was able to get every customer but as a friend. With other were appointments that day, they were very helpfull by providing transport to and from. I was able to get everything done while my car was serviced. They even cleaned the dirty exterier ! I'll be back ! More

Grant was a very helpful sales men. He was quick to email me photos of the car that he personally took because the car had just been delivered to the dealership and had not been put on the VW website yet. Gr me photos of the car that he personally took because the car had just been delivered to the dealership and had not been put on the VW website yet. Grant had to deal with both my father and me and he had excellent communication. He sat down with me in the car and taught me all the features of how to work my new Jetta. He was very easy to talk with and very friendly. He said that if I had any questions, "do not hesitate to call," and closed with telling me the best way to get a hold of him. I am glad that my father and I got to work with Grant. He was a phenomenal sales person to work with. I would definitely recommend others to use Grant at the VW dealership. I am a very satisfied customer! More

even tho' schedules were tight, worked us in to get a great used, practically new car with the features we wanted in a professional efficient manner, very considerate in keeping thirst quenched great used, practically new car with the features we wanted in a professional efficient manner, very considerate in keeping thirst quenched More

We live in Eau Claire, WI and have dealt with Burnsville VW since 1998 and will continue to do so. This service visit was for a "pricey" 40,000 mile VW, TDI with DSG transmission check-up which I was pr VW since 1998 and will continue to do so. This service visit was for a "pricey" 40,000 mile VW, TDI with DSG transmission check-up which I was prepared for. Everything was as expected from the moment we drove in the service bay until our car was completed 45 minutes ahead of the promised time. Sandie (service advisor) told me that she didn't want me waiting longer than necessary so she doubled up the employees working on our car. This is why we come back to Burnsville VW over and over, the entire staff is just great and so helpful. Josh, (the service Department "driver" even took my wife to the Mall of America while I waited in the customer lounge. Just an overall great experience! Larry & Jude Agema, Eau Claire, WI More

All around great experience in buying my first Brand new car! They took great care of me, and knowing the car I traded would be in great hands! Thanks Volkswagen car! They took great care of me, and knowing the car I traded would be in great hands! Thanks Volkswagen More

I stopped in this morning without an appointment, but had a check engine light on. they squeezed me and did my 20K maitenance as well without an appointment. Ugur as very curteous and helpful to ensure I w a check engine light on. they squeezed me and did my 20K maitenance as well without an appointment. Ugur as very curteous and helpful to ensure I was taken care of 100%. thank you! More

Mark and Jeff were outstanding! No rushing, no pressure...cordial, knowledgable, professional. Both focused on what is important to me as the customer. Purchase price was very reasonable, trade- pressure...cordial, knowledgable, professional. Both focused on what is important to me as the customer. Purchase price was very reasonable, trade-in price was also very reasonable. More

My experience with Linda and her co-workers was phenomenal. This was my first time purchasing a car on my own and they made it a friendly experience rather than a scary one. In fact, while I was phenomenal. This was my first time purchasing a car on my own and they made it a friendly experience rather than a scary one. In fact, while I was sitting at Linda's desk a random customer approached me and said "If you're gonna buy a car buy it from her. I've bought two from her already and she'll take care of you anytime after". So far I am happy with my purchase and a big part of that is the experience I had at your dealership. Far exceeds any of the other dealerships I visited previously. More

I had an amazing experience. We are very pleased with Jarod. He is very knowledgeable, patient, and over all a great person to work with. I am excited to have formed a relationship with your dealership a Jarod. He is very knowledgeable, patient, and over all a great person to work with. I am excited to have formed a relationship with your dealership as we have had very bad experiences in the past with our local dealer. Even my husband liked Jarod (not an easy feat when car shopping). I have been in the customer service industry for over 14 years and I am completely satisfied with the service provided to me. Even the gentleman that drove around in my car with me to give me a trade price was awesome. He also was very knowledgeable, truly cared, and was proud of the great service you provide there. More

Linda Radue it a top notch dealer and very professional, she took time to explain every detail of the car that we selected. She was with us from the start to the finish. She is exceptional when it comes she took time to explain every detail of the car that we selected. She was with us from the start to the finish. She is exceptional when it comes to customer service and truly wants you to be happy with your purchase. I have never had such exceptional customer service in the past as I did with Linda and the Burnsville VW Dealership!! Would definately buy from Burnsville VW in the future! More