Luther Burnsville Volkswagen

Excellent Work! After an awful and disappointing experience with a competitor, the experience at Luther VW was a breath of fresh air!! The entire experience was to After an awful and disappointing experience with a competitor, the experience at Luther VW was a breath of fresh air!! The entire experience was top notch. Rich was friendly and thorough, and I have spoken highly of my experience with him, and Luther VW, to everyone who will listen. Thanks for the amazing experience and the beautiful new Jetta! More

Pre-Owned Vehicle purchase...great experience! Let me preface this review by saying that shopping for a car is one thing I dread. In the past I've dealt with pushy sales people and the back and for Let me preface this review by saying that shopping for a car is one thing I dread. In the past I've dealt with pushy sales people and the back and forth with their Sales Managers that is just intolerable. My experience yesterday at Luther Burnsville Volkswagen was a dream! When I pulled into their lot, I said to my husband "Please just let us find a nice salesperson." My dream came true! Coming into the dealership, I already knew which pre-owned vehicle I was interested in and the price that they had it listed for. A salesperson approached us, asked if we were being helped and walked us over to his desk. His name was Jared Frantz and we HIGHLY recommend him. He was friendly, sincere, not pushy in any way and valued our time. The car we were interested in was available so we took it for a test drive, along with his intern Kayla, who was very professional and friendly. I was very interested in the pre-owned vehicle but it was basically going to come down to how much they were going to offer me for my 2000 Beetle trade-in and my husband and I were very pleasantly surprised to find that they were going to offer us a better trade-in price than we had even hoped for! There was no back and forth or feeling like we were being pressured. The whole experience yesterday was unbelievable, really. They value their time as well as their customer's and don't waste time haggling. This is wonderful!! Now if all dealers could just figure that out... We would highly recommend LBV. I have been coming there for over 14 years for service and they are top notch. If you need a salesperson, Jared Frantz is your guy! Professional, courteous, and SINCERE!! Kayla will soon be a salesperson as well, and I'm sure she'll be great too. Thank you! More

New car review Good experience! First new car purchase in many years and it was smooth. Linda was able to answer questions whether in person or via email. Good experience! First new car purchase in many years and it was smooth. Linda was able to answer questions whether in person or via email. More

Very nice experience, friendly and accomodating I had been driving a variety of vehicles over the last two months deciding what to lease. My experience at Burnsville VW helped me to make the decisio I had been driving a variety of vehicles over the last two months deciding what to lease. My experience at Burnsville VW helped me to make the decision. Linda was friendly, knowledgeable, and responsive. We arrived just before closing for a test drive, but that did not make any difference to her. She made it seem like we had all day, and we drove a few different vehicles. She had numbers for us the next morning, and her follow up was professional. Made it easy to work with her. More

check your wheels for scratches before and after…take photos I just read the review about the scratch on the rear wheel some one had. I also found a scratch on my wheel when I went to pick up my car. I had put I just read the review about the scratch on the rear wheel some one had. I also found a scratch on my wheel when I went to pick up my car. I had put air in the tire on the way to the dealer and saw no scratch. After service Big scratch! The dealer paid to paint it but could not figure out how it happened. They rotated the tires on only one side of the car and washed the wheels on only one side of the car. I did not ask for a tire rotation…Very odd More

Great Sales Lady Linda was excellant, very knowledgable on car and would recommend her very highly!! She was very pleasant to work with and at no time did you feel lik Linda was excellant, very knowledgable on car and would recommend her very highly!! She was very pleasant to work with and at no time did you feel like you were under pressure. She continues to follow up with us after the sale to be sure all is great. More

Great Experience! Second VW leased here. Linda Radue was a pleasure to work with and very patient while my wife and I decided which car was right for us. She is definitely the most knowledge Linda Radue was a pleasure to work with and very patient while my wife and I decided which car was right for us. She is definitely the most knowledgeable salesperson I have ever dealt with in auto sales. No pressure at all. She is a top seller for VW and it is very apparent why she is. I would recommend her, and Burnsville Volkswagen, to anyone in the market for a new car. Jacque in finance was also great and had all of our paperwork prepared for us when we walked into her office. All around a great car buying/leasing experience. More

Pleasant Experience!! It was a great experience. Sales lady, Linda, was very nice, knowledgeable, and helpful!! I would go back for another car!! Gen Manager was awesom It was a great experience. Sales lady, Linda, was very nice, knowledgeable, and helpful!! I would go back for another car!! Gen Manager was awesome too, very helpful!! There was no high pressure to buy. Thanks! More

VW Jetta TDI Wagon Purchase My wife and I Worked with Linda. Came in and was immediately greeted and helped. She stayed late let us drive a car. Returned two days later and purch My wife and I Worked with Linda. Came in and was immediately greeted and helped. She stayed late let us drive a car. Returned two days later and purchased the vehicle. Awesome experience and followed up with a phone call and thank you letter. Thanks Linda for an incredible experience. First time owners on an VW Jetta Wagon. More

Hayden Hengel Is Top Notch Hayden Hengel is what a car salesmen should be, smart, professional and knowledgeable about his products. I shopped for a CPO'ed GTI at every Twin Cit Hayden Hengel is what a car salesmen should be, smart, professional and knowledgeable about his products. I shopped for a CPO'ed GTI at every Twin Cities dealership and Hayden was by far the best salesman I encountered which is why he got my business. The others were mostly uninformed and always pressuring you to put a deposit or just buy the car and seemed annoyed by probing questions about the cars the CPO warranty, inservice dates, tire tread depth, etc. If your looking for a new or used CPO'ed VW I highly recommend Burnsville VW and and ask for Hayden. More