Luther Burnsville Volkswagen

Very good Making the sale is great. Your supporting partners in the finance office are not great. Things like asking what payment date I want (same as my previ Making the sale is great. Your supporting partners in the finance office are not great. Things like asking what payment date I want (same as my previous lease) versus plugging in your own date was not too bad, until I got the impression changing it was a hassle. Getting the final number wrong and correcting the finance guy as annoying. Not knowing oil changes and required maintenance weren't covered when I came in to pick up my car was annoying and disappointing (my previous lease covered these items). The rash of auoto generated emails toward the end of my lease got old. More

Professional sales manager My husband and I worked with Luke when deciding upon our new Jetta. He was very professional, patient, respectful and never pushy. He clearly explaine My husband and I worked with Luke when deciding upon our new Jetta. He was very professional, patient, respectful and never pushy. He clearly explained options for leasing vs. purchasing and allowed us the necessary time to discuss and make a decision. Our school-aged children were along for the experience and Luke was considerate of their interruptions. More

Burnsville VW and Madison Davis Best car buying experience!! I had been to 6 other car dealership looking for a new vehicle to lease. When I got to Burnsville VW, Madison was the o Best car buying experience!! I had been to 6 other car dealership looking for a new vehicle to lease. When I got to Burnsville VW, Madison was the only salesperson who actually came outside to greet me. No other salesperson did that. Madison was awesome!! She really made getting a new vehicle enjoyable and easy. Never thought I would be driving a Volkswagen, but I test drove the Tiquan and ended up getting it. I really love my new vehicle. Thanks again to Madison and the financing department for making car buying fun!!! More

Professional staff Very courteous sales staff. Did not feel pressured to purchase vehicle that I was interested in. It was an enjoyable buying experience. Sales person Very courteous sales staff. Did not feel pressured to purchase vehicle that I was interested in. It was an enjoyable buying experience. Sales person provided great hands on instruction in the operation of all available .technical options More

"NO BUYERS REMORSE HERE" We recently completed our second Volkswagen purchase at Burnsville Volkswagen. It was another enjoyable buying experience. Thanks again to Linda Radue We recently completed our second Volkswagen purchase at Burnsville Volkswagen. It was another enjoyable buying experience. Thanks again to Linda Radue and the rest of the Burnsville staff. More

Burnsville VW and Linda = Excellent Choice My husband and I leased our first VW 4 years ago from another Twin Cities VW dealer. Over the years of the lease, we were not happy with the overall My husband and I leased our first VW 4 years ago from another Twin Cities VW dealer. Over the years of the lease, we were not happy with the overall customer service experience at the dealership. However, we truly liked our VW and wanted to continue with the brand for our next vehicle. We decided to go to a different VW dealer across town and happened to meet Linda Radue. Linda walked us through our options and it turned out Burnsville VW did not have the type of vehicle we were specifically looking for. Linda was determined to help us find the right vehicle that fit our needs and ended up bringing one in for us to purchase. We were so happy we ended up purchasing 2 cars in 1 day from her because she also went above and beyond and found something to replace our second car, which needed to be done soon anyway. Linda has continued to provide us with exceptional service since our purchases and we would recommend her to anyone looking to have a good car buying experience. Thanks Linda! More

Another Quality Experience This is my second experience purchasing a vehicle at Burnsville VW and with Linda Radue. Linda has always spoken with me whenever I brought my first This is my second experience purchasing a vehicle at Burnsville VW and with Linda Radue. Linda has always spoken with me whenever I brought my first VW in to be services. So it was no question that I would work with her when I wanted to purchase another vehicle. Linda is very customer service oriented. When I contacted her about purchasing another vehicle, I told the features I wanted in the vehicle. She had one waiting for me to test drive. Very satisfied customer. More

Burnsville VW is amazing This is our 3rd purchase from Burnsville VW and we couldnt be happier. Their service and staff continue to go above and beyond on a daily basis. This is our 3rd purchase from Burnsville VW and we couldnt be happier. Their service and staff continue to go above and beyond on a daily basis. More

Good Service Very Approachable people, especially Luke Klingson. He gave all the updates from the company well. He also inquired if the things are fine after 2 day Very Approachable people, especially Luke Klingson. He gave all the updates from the company well. He also inquired if the things are fine after 2 days of the delivery. Thanks for all the support. More