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Luther Burnsville Volkswagen

Burnsville, MN

4.9
2,526 Reviews
Thank You for considering Luther Burnsville Volkswagen. Our Dealership has been in Burnsville for over 35 years. We are a multiple Volkswagen Wolfsburg Awarded Dealer, and strive to create an environment that makes you feel at ease with your automotive purchasing, service, and parts needs. Our ultimate goal is to make this the best buying experience ever! We continue to be #1 in Customer Satisfaction in the state, and will truly make your trip here one you won't soon forget. Come Shop at our Brand New, State of the Art Volkswagen Facility, and you'll soon see why it’s different here.
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14550 Buck Hill Road

Burnsville, MN

55306

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Showing 2,526 reviews

January 23, 2024

Everyone there was really nice! I needed my heated seat repaired, and this were very efficient, although it was pricier than I anticipated. That’s just what you get when you go to a More

by JULIAMIXON9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Stoesz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Seiler
January 23, 2024

Staff was friendly and helpful. I received a thorough explanation of what service was performed. Everyone was friendly and helpful. More

by sroverud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Stoesz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2024

Everyone was wonderful! ! Aaron, Michael in finance, GM and the guy that drove with me a few weeks back. More

by 02kamcn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Hayes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Stephens, Mike Tweedy
January 21, 2024

I felt slighted because I saw and heard them offer other customers a coupon for a free car wash and all they told me was that they were not doing car washes today. I was under the impression that they wer More

by SANDYSNYDER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brad Knudson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Stoesz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Vick, Jim Seiler, Adam Heder
Feb 19, 2024 -

Luther Burnsville Volkswagen responded

We're sorry to hear that you advisor forgot to provide you with a car wash coupon. You are correct, we do discontinue using the carwash at certain temperatures. Please feel free to stop by any time and ask for Brad or Scott and they can get your car through the wash!

January 21, 2024

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by APACHIDAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Heder
January 21, 2024

I’ve been a customer for over 25 years. They’ve always done a great job for me. Sorry to see the sedan lines going away. More

by SUIHKONENDAVID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Seiler
January 21, 2024

Great service, very good communication, and very quick. They also text updates so you are never left wondering when your car will be done More

by ERIKBREKKE33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Knudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Stoesz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Vick, Jim Seiler, Adam Heder
January 20, 2024

Such an incredible experience. I felt cared for, and appreciated as soon as I walked into the building. Linda and Emily are the people who helped me and they were nothing short of More

by nailah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Linda Radue, Emily Dziuk
January 20, 2024

Wonderful service, trustworthy, They kept me informed throughout the whole procedure. I have bought 5 vehicles over the years and never had any issues with t he service department or vehicles. More

by sherri.ljohnson01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Stoesz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2024

Service was fast and workers were very pleasant. No waiting to get in either. Price seemed reasonable too because they also checked tires, brake pads, etc, and a recall. More

by DJMOEDING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Stoesz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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