Luther Burnsville Volkswagen

No non-sense no pressure sales experience I had already known which car I wanted to buy through online research. I contacted the dealer through online and got one sales person assigned to me. I had already known which car I wanted to buy through online research. I contacted the dealer through online and got one sales person assigned to me. He gave me all the information I needed and confirmed the details of the advertisement. A couple of days later I purchased the car with a loan and an extended warranty. It was a quick process. It was done very professionally till the end. More

Friendly and Accommodating Linda and the staff were very friendly and accommodating in our purchase of our new used vehicle. They allowed us plenty of opportunity to test drive Linda and the staff were very friendly and accommodating in our purchase of our new used vehicle. They allowed us plenty of opportunity to test drive the vehicle we purchased. We did not feel pressured to drive it around the block and decide to buy it right then. Instead they allowed us plenty of time to test drive the vehicle and make sure that was the vehicle we wanted to buy. Their customer service was fabulous, and I would recommend them to others! More

Amazing customer service There are only good words to describe my recent experience of Luther Burnsville VW. They most certainly went above and beyond my greatest expectation There are only good words to describe my recent experience of Luther Burnsville VW. They most certainly went above and beyond my greatest expectations. From start to finish I found the staff to be extremely kind, courteous, genuine, sincere, helpful, professional and most of all, they not only listened to what I was saying, they heard what I said. Also, as a team, they went above and beyond to customize my unique driving needs. I can't say enough good things about my experience. I wholeheartedly recommend Luther Burnsville VW. Two thumbs up! More

Painless It was my second purchase from Luke Klingson. I came in with a very specific want. I was shown my options in an easy to compare way. Thus, I was able It was my second purchase from Luke Klingson. I came in with a very specific want. I was shown my options in an easy to compare way. Thus, I was able to make my decision very quickly. He is very straight forward, very professional. More

There's a first for everything! I had a wonderful experience at Burnsville VW trading in my Jetta TDI and purchasing a new vehicle. I wasn't expecting to purchase a car that day, but I had a wonderful experience at Burnsville VW trading in my Jetta TDI and purchasing a new vehicle. I wasn't expecting to purchase a car that day, but I had seen on their website they had a used Toyota Corolla on their lot, so I decided to check it out. I was handed over to Madison Davis, an energetic, sweet and encouraging car saleswoman. Madison never made me feel like I had to purchase the vehicle and was the perfect person to help me through my first car purchase. When she didn't know the answer to a question, she asked colleagues, which I found very honest and endearing. It's rare to work with a woman in these situations and I was thrilled to drive away with my new (to me) Corolla that evening, knowing my purchase put commission in a wonderful woman's pocket! If you visit the Burnsville VW, ask for Madison. She's your woman! More

Very Efficient Experience I don't know about you, but when I shop for a large ticket item I want three things: knowledge, value and efficiency. And efficiency is most important I don't know about you, but when I shop for a large ticket item I want three things: knowledge, value and efficiency. And efficiency is most important. I want my time to be well spent and directed toward getting the best possible product for my money. If you want that too, go to Burnsville VW and work with Linda Radue. She is the perfect mix of friendly and efficiency. She knows the cars inside and out and makes sure that your time will be wisely spent in getting to a conclusion. After connecting with Linda via email, she was always well prepared with vehicles for us to drive. And when we made a purchase, she had the vehicle all ready to go and respected our time in making the process go smoothly. I've bought a number of large ticket items over the years, and never had a better experience than that we had with Linda at Burnsville VW. Friendly. Fun. No BS. Ready to go. Highly recommend! More

Excellent Experience This is the second car I purchased from Linda. She is very knowledgeable and inviting. She makes you feel like you are her number one customer. On This is the second car I purchased from Linda. She is very knowledgeable and inviting. She makes you feel like you are her number one customer. On the day I picked up my new Passat, she remembered it was my birthday so my car had a great big red bow on top :) It's the small things that make a big difference. My first Passat was recalled due to diesel emissions. Linda was supportive- not pushy- during my search for a new vehicle. I test drove many, many makes and models, but returned to Burnsville VW because I love the Passat and I truly enjoy working with Linda. I must note here that the Burnsville VW Service Department does a wonderful job. It's apparent that 'customer service' training was implemented and adopted by all those I have come into contact. I am always well taken care of.... More

Laid back/easy/enjoyable experience We will definitely purchase from Burnsville Volkswagen again in the future. Kyle was great to work with. No "slimy salesman" feel at this dealership. We will definitely purchase from Burnsville Volkswagen again in the future. Kyle was great to work with. No "slimy salesman" feel at this dealership. We were welcomed with a shiny, vehicle and when we sat down to do our paperwork, we were offered tea, coffee or water. The man we worked with in finance was phenomenal. He was upbeat and helpful as well as being very knowledgeable. We had a very pleasant experience and have already recommended the dealership to friends and family. More

Leasing I recently leased my 3rd vehicle through John Trombley. John's expertise and follow up are impeccable. As a single female, he has always listened to I recently leased my 3rd vehicle through John Trombley. John's expertise and follow up are impeccable. As a single female, he has always listened to my needs, found the best price and was in contact with me to ensure I wasn't over on miles, no car issues etc throughout each lease (basically I never had any surprises thanks to John). VW's service department is also top notch (Ann) they take care of everything for you during your lease; remind you of services due- simply pull in and they take care of the rest! You can either wait in their modern lounge with free snacks/coffee/sofa or borrow a vehicle and go about your day. Jon Walsh from the credit department is also efficient, knowledgeable and helpful no matter what your credit situation may be. Thank You to Burnsville VW for such a wonderful experience over the last several years! More

2017 Toureg I had a wonderful experience finding my next Volkswagen! Ron emailed me helpful information regarding my current lease and options to get into my new I had a wonderful experience finding my next Volkswagen! Ron emailed me helpful information regarding my current lease and options to get into my new lease. I called and talked to John on the phone about the exact Toureg I was looking at and when I arrived to the dealership it was ready to test drive! The entire process was smooth and enjoyable as is every end of my lease and why I continue to choose Luther Burnsville Volkswagen. More