Luther Brookdale Volkswagen - Service Center

Great experience, they took good care of me. I’ve been there several times in the past and I’ve always gotten good service. Hi Jason’s taken care of me as button for cars from you and I had grea I’ve been there several times in the past and I’ve always gotten good service. Hi Jason’s taken care of me as button for cars from you and I had great experience. More

The service dept is clean and pleasant for waiting for your vehicle. They also have good coffee. your vehicle. They also have good coffee. More

Good experience and nice staff. Took care of all of my needs and vehicle services. Took care of all of my needs and vehicle services. More

They’ve always taken good care of me and I’ve been coming there for the last six years there for the last six years More

They didn’t rotate my tires and I paid for it and I’m not happy about it happy about it More

Courteous staff, but when installing a "new" tire and rim, the wrong tire was put on and the rim had scratches and chips. These issues were quickly fixed but those mistakes costed me extra time and mone rim, the wrong tire was put on and the rim had scratches and chips. These issues were quickly fixed but those mistakes costed me extra time and money on a rental vehicle. More

Sean was really great to work with super friendly and nice. Took a long time to get an estimate for having an appointment. nice. Took a long time to get an estimate for having an appointment. More

service was on time and did as expected with only what was needed was performed. was needed was performed. More

I’ve brought 2 cars in this week and neither were complete in their service. Car1. I wrote in notes I needed a rear wonder wiper fully replaced. Mentioned it at drop off. When I picked up well pa complete in their service. Car1. I wrote in notes I needed a rear wonder wiper fully replaced. Mentioned it at drop off. When I picked up well past my time after being asked and offering an extension my car was not ready. In the huddle of trying to finish my car. I forgot to double check the wiper situation. Car 2. The check engine light came on an hour after pick up. I texted and came in the next day only to wait an unreasonable amount of time. I now need to return for the wiper and sat after a service. My time also holds value. More

Service was handled as scheduled with courteous staff. They also assisted in scheduling additional service and providing the parts and service I personally requested. They also assisted in scheduling additional service and providing the parts and service I personally requested. More