Luther Brookdale Volkswagen - Service Center

It was a pleasant experience. Michael was very helpful and thorough in his follow up. Michael was very helpful and thorough in his follow up. More

Tyler was excellent! He kept in great communication and made sure all my concerns were taken care of! Give the man a raise! He kept in great communication and made sure all my concerns were taken care of! Give the man a raise! More

Brad was very friendly and knowledgable. The dealership was very clean and the waiting room was welcoming. Will be back for sure! The dealership was very clean and the waiting room was welcoming. Will be back for sure! More

Courteous And attentive. Kept me updated on the progress on my car too the whole process. Kept me updated on the progress on my car too the whole process. More

The guys in the shop were wonderful. They communicated how the process would go, how long it would take, and the estimate cost up front. The wait time was appropriate and within their es They communicated how the process would go, how long it would take, and the estimate cost up front. The wait time was appropriate and within their estimated time. They reviewed the inspections and any concerns clearly and concisely. The video of the inspection was a bonus! I would recommend this dealership for service every time. More

Courteous, helpful, explain each step,kept me informed , fast, answered questions, offered me snacks,polite fast, answered questions, offered me snacks,polite More

Great service staff they always go above and beyond to make sure the guests are happy. make sure the guests are happy. More

Service was completed in the time frame estimated and each person at the service desk was kind, helpful and open to addressing questions to ensure I had clarity. each person at the service desk was kind, helpful and open to addressing questions to ensure I had clarity. More

Every interaction at Luther Brookdale Volkswagon has been a pleasure, from my purchase, to 2 scheduled maintenance appointments, and now a damaged tire replacement. When my tire was punctured I initially ca a pleasure, from my purchase, to 2 scheduled maintenance appointments, and now a damaged tire replacement. When my tire was punctured I initially called Dzmitry to get direction on how to handle the repair. Dzmitry is always very helpful and great to work with! Tyler gave me input before my appointment and actually had me come in before the time I scheduled online so he could look at the tire and get the replacement started sooner. Tyler is great to work with. More

Some of the best customer service I have received in a long time. Was at first shocked by how long it could take to have my car diagnosed and possibly fixed, but somehow Bradley produced a rental and was long time. Was at first shocked by how long it could take to have my car diagnosed and possibly fixed, but somehow Bradley produced a rental and was able to get me on my way and also get the car diagnosed and fixed faster than we thought. Will definitely come back instead of going to those other guys in St. Louis Park. Thanks again! More