Luther Brookdale Volkswagen - Service Center

In for a recall, was in and out in less than an hour, very friendly service. very friendly service. More

Tyler took exceptionally great care of me-I couldn't be happier with the exceptional service Tyler provided me with! He took care of me from start to finish & was extremely communicative & helpful. He was happier with the exceptional service Tyler provided me with! He took care of me from start to finish & was extremely communicative & helpful. He was professional, personable, friendly & knowledgeable. I had a very bad taste in my mouth from a few years ago when I brought in my 2002 Jetta. The Service tech at that time was insulting, condescending & extremely rude. Additionally, Not all of my requests got fixed! It was a very simple thing. Subsequently, I didn't come back, until now. I'm very pleased that I did. Tyler has won my business back to Brookdale VW. BRAVO! I came in with my loaner car & Brad was very helpful- the new dash design had me confused & we had a good laugh about it- Great guy also! I am a VW enthusiast & will continue to purchase these vehicles- I will now consider purchasing from this dealership, provided Tyler is still with you when that time comes. More

Service was good. Provided accurate inspection and on time service. We’ll continue to go there. Provided accurate inspection and on time service. We’ll continue to go there. More

Brad was excellent. Service was completed sooner than expected. Appreciate the option to break payment for service into monthly payments. Will be back for regular car u Service was completed sooner than expected. Appreciate the option to break payment for service into monthly payments. Will be back for regular car upkeep. More

Always professional and friendly. Work done is always excellent. The facilities are clean comfortable and well appointed. Everyone seems to their jobs. Work done is always excellent. The facilities are clean comfortable and well appointed. Everyone seems to their jobs. More

Very good service. They took the time to answer questions and get us the best deal. They took the time to answer questions and get us the best deal. More

The dealership goes the extra mile to make sure that any and all issues have been resolved before returning the vehicle. and all issues have been resolved before returning the vehicle. More

Great service and great communication. I have nothing but great things to say about the service. I have nothing but great things to say about the service. More

From arrival through service to departure the staff made me feel welcome, set both expected and hopeful timelines, and made clear how well service had gone. They also took stock of the car and my future dr me feel welcome, set both expected and hopeful timelines, and made clear how well service had gone. They also took stock of the car and my future driving plans, advising me on what needed to be done, what could wait, and how to combine service visits for both time and cost savings. You can't get that kind of service from a chain store service center. More

Came in with no appointment with a dying battery. They took me right in and did a thorough job with the OEM battery, computer reset, vehicle inspection and car wash! They took me right in and did a thorough job with the OEM battery, computer reset, vehicle inspection and car wash! More