Luther Brookdale Volkswagen - Service Center
Brooklyn Center, MN
2,504 Reviews of Luther Brookdale Volkswagen - Service Center
Positive service experience Brought my car in for service. I had been given an estimated time for the job, and that time was accurate. Service employee communicated with me while Brought my car in for service. I had been given an estimated time for the job, and that time was accurate. Service employee communicated with me while work was being done. Informed me of other minor work that I could have taken care of at the same time if I chose to and what the cost would be. Pleased with the work and the employees. More
Brookdale VW Service Their service department is Tops. They greeted me and got my car checked in for service. Upon finishing paperwork.. My loaner car was ready waiting fo Their service department is Tops. They greeted me and got my car checked in for service. Upon finishing paperwork.. My loaner car was ready waiting for me upon completion of checkin. A great group of service people working here. Very friendly and knowledgeable. Thanks. More
50,000 mile maintenance Service went very well. All aspects of what the scheduled maintenance consisted of spelled out in detail for me. Also listed in detail on the invoic Service went very well. All aspects of what the scheduled maintenance consisted of spelled out in detail for me. Also listed in detail on the invoice. Very easy to read and understand. No surprises. Fast, excellent, professional service from Jason and crew. More
Great service! Every time I have brought my vehicle in for service, they have provided a great experience. I'll certainly be bringing my vehicle in for service again Every time I have brought my vehicle in for service, they have provided a great experience. I'll certainly be bringing my vehicle in for service again. More
Review I like the free car wash when I take my car in for service. Jason D answered some questions for me, that was nice. I don’t like the 25 word minimum r I like the free car wash when I take my car in for service. Jason D answered some questions for me, that was nice. I don’t like the 25 word minimum required for this review. This place always goes for the up sell. Not a big fan of that either. Jason D has always been good to work with and I don’t feel pressured by him. More
maintenance and repair Jason handled my scheduled maintenance and repair needs like a pro. Everything was taken care of the day of service and I was back on the road. The Jason handled my scheduled maintenance and repair needs like a pro. Everything was taken care of the day of service and I was back on the road. The repair was covered under extended warranty plan and I was able to save a little money by supplying spark plugs of my own. More
Jason service Jason is always very helpful he listens and explains things to me. Very happy with work done on my car.Great place ,Great people! Thanks Dan Jason is always very helpful he listens and explains things to me. Very happy with work done on my car.Great place ,Great people! Thanks Dan More
Recall Service Appointment I stopped in for a recall service. The staff was friendly, efficient, and quick. The customer lounge was also extremely clean, the aesthetics of the e I stopped in for a recall service. The staff was friendly, efficient, and quick. The customer lounge was also extremely clean, the aesthetics of the entire dealership were quite impressive, actually. More
Top notch service! Quick service taking care of a simple software update recall. Highly recommend for any further service needs. Will did a great job and I give him 5 st Quick service taking care of a simple software update recall. Highly recommend for any further service needs. Will did a great job and I give him 5 stars! More
Exceptional Service Jason Gallus does exceptional through the entire service experience and wants to ensure there is complete satisfaction for the customer's vehicle. J Jason Gallus does exceptional through the entire service experience and wants to ensure there is complete satisfaction for the customer's vehicle. Jill Taylor does exceptional with continued follow up for a great service experience. More