Luther Brookdale Volkswagen - Service Center

Wunderbar When I initially called to make my service appointment, I was given very helpful tips on how to correct a minor issue with my window (Jason D.). The s When I initially called to make my service appointment, I was given very helpful tips on how to correct a minor issue with my window (Jason D.). The suggestion worked and saved an unecessary repair. Additionally, Jason G. was friendly and thorough with my concerns and requests. I was given a clear breakdown of what to expect and what communication I should anticipate during the process. Service was concise and quickly handled. My car was serviced and repaired and I’m very happy with results and cost. Always a great experience when I visit! I checked out the Tiguan while I was there and received help from Rich; whom was thorough and friendly. I purchased my current Jetta through Jill and had a brief hello with her. :) More

Great service center for VW recall work We brought our Passat in for a VW recall/update work. The service representative, Jason Dioquino, was very friendly, through, and competent. The custo We brought our Passat in for a VW recall/update work. The service representative, Jason Dioquino, was very friendly, through, and competent. The customer waiting area was very comfortable with an added touch of coffee and delicious cookies! More

Good, as usual. Why go elsewhere? Done well and on time. Who Well done and on time. Why go elsewhere if you get such good service at Luther Brookdale Volkswagen?! A blessing to have you - and so close nearby! Well done and on time. Why go elsewhere if you get such good service at Luther Brookdale Volkswagen?! A blessing to have you - and so close nearby! More

Fast, right the first time, great product! The VW family is a trusted product line. The dealership is fair and Answers my questions. I probable will always be buying VW's till I no longer am d The VW family is a trusted product line. The dealership is fair and Answers my questions. I probable will always be buying VW's till I no longer am driving! More

Awesome Very Helpful. James Baldwin went over the top to make sure all of my needs were met! Alex was awesome too! I’ll be back Very Helpful. James Baldwin went over the top to make sure all of my needs were met! Alex was awesome too! I’ll be back More

Indicator light issue Went in with a question got it answered, the repair done I went my way. The staff was supportive and helped identify the problem quickly and easily. Went in with a question got it answered, the repair done I went my way. The staff was supportive and helped identify the problem quickly and easily. There is really nothing more to say. More

Outstanding service You guys did a great job. From getting me right in, to doing the work correctly the first time, to providing the shuttle service to and from my place You guys did a great job. From getting me right in, to doing the work correctly the first time, to providing the shuttle service to and from my place of employment. More

Wonderful Everyone is very nice and are very helpful they also sit down with you and describe everything in detail and let you know how things are going and are Everyone is very nice and are very helpful they also sit down with you and describe everything in detail and let you know how things are going and are always checking in on you More

V-Dub Scott was awesome to work with and handled every issue or question I asked with great professionalism and courtesy. Kept me updated throughout the pro Scott was awesome to work with and handled every issue or question I asked with great professionalism and courtesy. Kept me updated throughout the process while I waited at the commons area. Overall very satisfied am with my service and personal help from Scott. More

Great Our experience was wonderful Scott Smith was a complete professional everything on our work order was done exactly as anticipated the charges were exa Our experience was wonderful Scott Smith was a complete professional everything on our work order was done exactly as anticipated the charges were exactly as anticipated and there were no additional fees or Services required much like the work order I have at jiffylube they're not supposed to do anything to my wife's car unless it's on fire if that's the case put out the fire and change the oil More