Luther Brookdale Volkswagen - Service Center

Excellent Service The quality of service that we received was excellent. We did a 50,000 mile inspection and put on new tires. The inspection revealed a couple areas t The quality of service that we received was excellent. We did a 50,000 mile inspection and put on new tires. The inspection revealed a couple areas that we need to keep an eye on, including brakes and battery. I go to Luther because I trust them to give me the correct advice about when to make replacements. I appreciate that they told me honestly that it can wait until my next service appointment. The only thing that would have made my experience better would have been an available rental car. More

Great people good service Everyone who helped me were friendly, kind, and courteous. It was a good experience. I sensed they care about what they do and took pride in the Everyone who helped me were friendly, kind, and courteous. It was a good experience. I sensed they care about what they do and took pride in their work. This is my first Volkswagen for me. And from experience with driving the car itself and with your Shop, I am getting a very good impression. . Your building trust. I like your use of texts too More

Service Helpful. Suggested things I needed AND services I did not need. All good. DO not need 25 words this says it all. Good guys and comfortable customer Helpful. Suggested things I needed AND services I did not need. All good. DO not need 25 words this says it all. Good guys and comfortable customer area. More

Great service! Went fast and was always in the know because of the handy texting capability the service center has! I don’t know if it’s new but Jason took care of m Went fast and was always in the know because of the handy texting capability the service center has! I don’t know if it’s new but Jason took care of me 100% and I didn’t ever make a phone call! More

Efficient, Friendly and Super Helpful! I always have such a great experience at Luther Brookdale! The staff members are friendly and helpful, and I know they truly care about my vehicle nee I always have such a great experience at Luther Brookdale! The staff members are friendly and helpful, and I know they truly care about my vehicle needs. I’d highly recommend this group to anyone! More

Answered all my questions and very grate staff. I alway had a great experience here and I would recommend this place to all my friends and family. Scott was very helpful and made my service experien I alway had a great experience here and I would recommend this place to all my friends and family. Scott was very helpful and made my service experience run smoothly! More

Tire replacement Jason was truly exceptional, the best service person I have ever encountered at yours or any dealership. Courteous, knowledgeable, and caring. Also, Jason was truly exceptional, the best service person I have ever encountered at yours or any dealership. Courteous, knowledgeable, and caring. Also, Luther is competitive with other local tire companies - price and free rotations earned my business. More

Great customer service from Jason. Jason was very informative with my questions regarding the warranty on my car. He helped set up the service and even getting me a loaner car to use fo Jason was very informative with my questions regarding the warranty on my car. He helped set up the service and even getting me a loaner car to use for that day. My oil change was quick and they washed the car too. Thanks Jason and Luther VW dealer you will have my business again in the future! More

Proud to be a Volkswagen owner Good feels all around quality work no pressure straight to the point answer to all questions I had and made me feel comfortable about getting the work Good feels all around quality work no pressure straight to the point answer to all questions I had and made me feel comfortable about getting the work done on my car More

Shifting Issues I went in for some rough, I thought, shifting. They were not able to find any issues, thankfully, but were very understanding and helpful. Would recc I went in for some rough, I thought, shifting. They were not able to find any issues, thankfully, but were very understanding and helpful. Would reccomend. More