Luther Brookdale Volkswagen - Service Center

Scott Smith, Great Job I appreciate the good customer service. My service contact was accommodating and professional. I would recommend your service to others. I will be bac I appreciate the good customer service. My service contact was accommodating and professional. I would recommend your service to others. I will be back for additional service. More

Great visit Really appreciated complementary rental car. Texting updates worked really well. Would definitely use this dealer again. Nothing else to say but have Really appreciated complementary rental car. Texting updates worked really well. Would definitely use this dealer again. Nothing else to say but have to enter more words. More

Positive, Professional, and Personalble This appointment was for a recall, which turned out to be OK, no problem. In addition, a noisy door was fixed, and a clock re-set, along with a compl This appointment was for a recall, which turned out to be OK, no problem. In addition, a noisy door was fixed, and a clock re-set, along with a complementary car wash. Everything was handled with efficiency and courtesy. Kudos to Jason Dioquino for his personable demeanor and expertise. I also appreciate the amenities in the lounge, which is immaculate and attractive as well. Thank you to all involved! More

Great people good service Everyone who helped me were friendly, kind, and courteous. It was a good experience. I sensed they care about what they do and took pride in the Everyone who helped me were friendly, kind, and courteous. It was a good experience. I sensed they care about what they do and took pride in their work. This is my first Volkswagen for me. And from experience with driving the car itself and with your Shop, I am getting a very good impression. . Your building trust. I like your use of texts too More

Excellent Service The quality of service that we received was excellent. We did a 50,000 mile inspection and put on new tires. The inspection revealed a couple areas t The quality of service that we received was excellent. We did a 50,000 mile inspection and put on new tires. The inspection revealed a couple areas that we need to keep an eye on, including brakes and battery. I go to Luther because I trust them to give me the correct advice about when to make replacements. I appreciate that they told me honestly that it can wait until my next service appointment. The only thing that would have made my experience better would have been an available rental car. More

Great service! Went fast and was always in the know because of the handy texting capability the service center has! I don’t know if it’s new but Jason took care of m Went fast and was always in the know because of the handy texting capability the service center has! I don’t know if it’s new but Jason took care of me 100% and I didn’t ever make a phone call! More

Service Helpful. Suggested things I needed AND services I did not need. All good. DO not need 25 words this says it all. Good guys and comfortable customer Helpful. Suggested things I needed AND services I did not need. All good. DO not need 25 words this says it all. Good guys and comfortable customer area. More

Answered all my questions and very grate staff. I alway had a great experience here and I would recommend this place to all my friends and family. Scott was very helpful and made my service experien I alway had a great experience here and I would recommend this place to all my friends and family. Scott was very helpful and made my service experience run smoothly! More

Great customer service from Jason. Jason was very informative with my questions regarding the warranty on my car. He helped set up the service and even getting me a loaner car to use fo Jason was very informative with my questions regarding the warranty on my car. He helped set up the service and even getting me a loaner car to use for that day. My oil change was quick and they washed the car too. Thanks Jason and Luther VW dealer you will have my business again in the future! More

Efficient, Friendly and Super Helpful! I always have such a great experience at Luther Brookdale! The staff members are friendly and helpful, and I know they truly care about my vehicle nee I always have such a great experience at Luther Brookdale! The staff members are friendly and helpful, and I know they truly care about my vehicle needs. I’d highly recommend this group to anyone! More