Luther Brookdale Volkswagen - Service Center

Jason is by far the best service advisor that I have worked with in years! He is the reason why we keep coming back to Brookdale Luther VW Service Department. worked with in years! He is the reason why we keep coming back to Brookdale Luther VW Service Department. More

Service dept was clean and I really liked the alignment check when I pulled in. Jason is friendly and explained what the recall was all about. Jon in parts is great and found a part I needed while I wa check when I pulled in. Jason is friendly and explained what the recall was all about. Jon in parts is great and found a part I needed while I waited for my service appointment to finish. Thanks More

The service was very good I got a rental and everything was covered under warranty. was covered under warranty. More

Very good customer service manager for the company and for the customer service experience 👍 and for the customer service experience 👍 and More

First time VW owner and I love my 2023 Atlas Cross Sport! Friendly customer service! We were so impressed with the customer service and the friendly car dealers, we bought 2 VW’s! Friendly customer service! We were so impressed with the customer service and the friendly car dealers, we bought 2 VW’s! More

Nick the service employee was excellent. Very friendly and upbeat. Got me in and out. Very friendly and upbeat. Got me in and out. More

They are not straightforward and always time wasting for me. I hate when businesses can not try to stick to their words! You cannot take two weeks to fix a car you sold someone less than 3 months. Moreove me. I hate when businesses can not try to stick to their words! You cannot take two weeks to fix a car you sold someone less than 3 months. Moreover, they never wash the car after service and the carpet inside was cut and removed before service and never put back in the car. It's a pity! More

Jason is always helpful whenever I come in to VW! He explains everything to me and gives me realistic options. He explains everything to me and gives me realistic options. More

I already wrote one of these. The service manager was great and the actual service was satisfactory The service manager was great and the actual service was satisfactory More