Luther Brookdale Mazda - Service Center

The staff at Luther Mazda, is absolutely amazing!! They are all so friendly, and helpful. I went in for an oil change, and was concerned about my exhaust pipes, one of the service men came out to my car t are all so friendly, and helpful. I went in for an oil change, and was concerned about my exhaust pipes, one of the service men came out to my car to look at it, and directed me on what I should do. I was so pleased that he took the time to come diagnose my issue. And I love that they always wash my car, that's truly a bonus!! More

Service was an oil change. Appointment was timely, Service was an oil change. Appointment was timely, staff is friendly and efficient. Vehicle was washed and ready when promised. It's nice to be a Service was an oil change. Appointment was timely, staff is friendly and efficient. Vehicle was washed and ready when promised. It's nice to be able to drop the vehicle off quickly without alot of paperwork. Vehicle pick-up took about 4 minutes. Total visit was over lunch (about 1 hour). Great Job. More

My first 2 cars have been Fords but decided to go for a Mitsubishi, first because I enjoy the new eclipse and 2nd because Ford has had terrible customer service in the past. The customer service with Mits Mitsubishi, first because I enjoy the new eclipse and 2nd because Ford has had terrible customer service in the past. The customer service with Mitsubishi has been pretty good thus far, but the only thing that bothered me was when, I had a tech in my car so I could show him the issue I had with my driver side speaker. First reply that came out was rather negative and was him saying "Not sure if I can fix that because bass today causes issues with speakers and since that is a techno song, I am not sure, but I can check in with the boss" or whomever he was referring to. After hearing that I looked up my warranty which states that audio unit parts are covered for 3yr/36000k miles. I was a bit nervous waiting for a phone call about the car. But sure enough when I arrived to pick up the car it was all fixed and that made me very very happy. I guess all I can say is everything was A+ and if your techs could be a little more positive before they speak with customers, that would be great. More

The service was prompt and as expected. I reviewed the service requirements based on mileage when I brought my vehicle in and the representative only advised what needed to be done at this time and gave a service requirements based on mileage when I brought my vehicle in and the representative only advised what needed to be done at this time and gave a heads up on what is due for the more extensive service at 30,000 miles. I was especially pleased by the shuttle service to and from my office by one of the staff. He apparently is a a retired driver and was very personable. More

I like the 'personal' attention we get from Tim Salber... He makes us feel like he gives us 'special' treatment each time we come in... I always know that Tim will accommodate us as soon as possible and that He makes us feel like he gives us 'special' treatment each time we come in... I always know that Tim will accommodate us as soon as possible and that he will give us a detailed explanation as to what is wrong and alternatives to fix the problem... More

The staff is very accomodating and willing to answer any questions. I appreciate how quickly they were able to get my vehicle in for service and how quickly they got it back to me. I would and have recomm questions. I appreciate how quickly they were able to get my vehicle in for service and how quickly they got it back to me. I would and have recommended this dealership to friends and co-workers. Thank You. More

I bring my Mitsubishi Endeavor to this dealership for all service and maintenance and have always received good service. They complete the work I request and are not pushy trying to recommend additional ser service and maintenance and have always received good service. They complete the work I request and are not pushy trying to recommend additional services that they see could also be done. Love it that they always wash my truck before giving it back! More

The oil change and the summer check up was completed exceptionally quick, efficient and inexpensively. The negative battery terminal was covered with a white powdery substance. So I opted to insta exceptionally quick, efficient and inexpensively. The negative battery terminal was covered with a white powdery substance. So I opted to install a new battery which I completed today. Thank you. More

I have leased with them for the past 3 years, always are great to work with, never had any issues, great price if you need a loaner. The pricing on maintainence has been fair and I have never had to pay for great to work with, never had any issues, great price if you need a loaner. The pricing on maintainence has been fair and I have never had to pay for an oil change. The sales staff was great during the lease process. Good dealership! More

Bought my car here in 2007 and have only brought it here for service. Customer service is fantastic. Everyone is very friendly and the service manager is fantastic should you have any concerns. They always for service. Customer service is fantastic. Everyone is very friendly and the service manager is fantastic should you have any concerns. They always offer to wash my car if I would like and they are always more than happy to hook me up with a rental should I need to leave my car there for the day. They are on the ball from an oil change to something more major like a part replacement. My car won't be seeing any other service shops anytime soon. Another huge plus is all your service history is available online as well as being able to schedule your service visits WITH OUT having to pick up the phone. It's so nice to be able to look at a calendar of dates and times and schedule your appointment on your schedule. More