Luther Brookdale Mazda - Service Center

very friendly & helpful Was very friendly whether on phone or in person. Did not rush me at all. Showed me what the rental car had & how to adjust seat & wheel. Happened t Was very friendly whether on phone or in person. Did not rush me at all. Showed me what the rental car had & how to adjust seat & wheel. Happened to be outside when I brought rental car back & where to park. Felt I was his 1st priority. More

Professional and felt like home! As soon as we got there, there was a good vibe and Ben the service employee listen to what I needed and came through and fixed what was needed. Awesom As soon as we got there, there was a good vibe and Ben the service employee listen to what I needed and came through and fixed what was needed. Awesome!! More

Two flat tires Yesterday I came out of work to find two flat tires. It was already 4 pm and the staff took the time to fix my car, even though their schedule was ful Yesterday I came out of work to find two flat tires. It was already 4 pm and the staff took the time to fix my car, even though their schedule was full. They were there an hour and a half after closing to complete my work. Kevin was awesome, driving to get a needed part himself, due to the late hour. His kindness and authenticity were so appreciated. He went above and beyond. I wouldn't think twice to recommend him or Brookdale Mazda service department! More

Super Great Experience We have leased & bought 4 mitsubishi's . We have always had Chad Walcsak as our dealer and would highly recommend him to anyone that wanted the best We have leased & bought 4 mitsubishi's . We have always had Chad Walcsak as our dealer and would highly recommend him to anyone that wanted the best deal. He is very considerate of our needs and goes out of his way to get the best deal, and always will see you when your in for service. Dealing with Chad, and Kellie are always a highlite. More

Always what I expect I have been taking my car to Luther for the past 8 years. It now has over 215 thousand miles and it runs like 20. The service department is exception I have been taking my car to Luther for the past 8 years. It now has over 215 thousand miles and it runs like 20. The service department is exceptional and always meets my expectations. More

Oil change Enjoyed the quick and efficient oil change while I waited. Always enjoy walking around looking at the new cars, too. Like that they have the USA today Enjoyed the quick and efficient oil change while I waited. Always enjoy walking around looking at the new cars, too. Like that they have the USA today paper, coffee and popcorn. More

Great Service People When I have went here every time I have had better customer service then any where else in the past years. Great people to talk with about my concerns When I have went here every time I have had better customer service then any where else in the past years. Great people to talk with about my concerns. More

I never have to worry about quality or honesty! I'm not normally a loyal dealership person. My family has owned independent autobody companies all of my life in southern Minnesota and now in Iowa, s I'm not normally a loyal dealership person. My family has owned independent autobody companies all of my life in southern Minnesota and now in Iowa, so I lean toward the independents. However, I first went to Brookdale Mitsubishi/Mazda a couple of years ago to get a new key made for my Mitsubishi Galant. While I was waiting for Service to program my new key, I decided to look at a few SUVs. I wanted a taller vehicle with some room to haul things when I needed to. I left the dealership in a pearl white Mazda CX-7. Got it for a very fair price and they gave me much more than I imagined I would get on trading in my Galant. I've been a loyal customer ever since. They are always honest, with no pressure - a winning combination for me. I just had 4 new tires put on and a wheel alignment. I paid about $100 more than I would have at Discount Tire, but knowing the quality of the tires was better and that the installation and alignment would be done right, it was MORE than worth it! More

Great and speedy service Came in for a regular maintenance/oil change on my Mazda 3 2013. The service department have always been very polity and courteous, this time no diffe Came in for a regular maintenance/oil change on my Mazda 3 2013. The service department have always been very polity and courteous, this time no different. Appointment was done in under 1 hour. More

Smooth Service Appointment Routine maintenance visit for my 2007 Eclipse Spyder. This time I also heard a funny noise, which they resolved. I continue to enjoy pleasant, accur Routine maintenance visit for my 2007 Eclipse Spyder. This time I also heard a funny noise, which they resolved. I continue to enjoy pleasant, accurate and prompt service. I love the on-line scheduling. More