Luther Brookdale Mazda - Service Center

Awesome staff The staff at Luther Brookdale Mazda Mitsubishi are awesome. Great service department. I prefer to go here than other places to get my oil change even The staff at Luther Brookdale Mazda Mitsubishi are awesome. Great service department. I prefer to go here than other places to get my oil change even though it is not close to my house. More

Fast, efficient and friendly. Car was in for a recall on E brake boot. Also under warranty for wiper issue.. Let me know what was needed for future maintenance and their cost of th Car was in for a recall on E brake boot. Also under warranty for wiper issue.. Let me know what was needed for future maintenance and their cost of they the wanted it completed. They ended up doing a all the free stuff. Thanks More

Very helpfull I called and explained my problem and they gave me a couple of things to try. (Which didn't work) so I came in without a appointment and they were ver I called and explained my problem and they gave me a couple of things to try. (Which didn't work) so I came in without a appointment and they were very helpful and got me squeezed in. They were also able to fix my problem and explained that I should watch it and if I have any problems going foreword that they told me what the next course of action would be with a approx. cost. I really appreciate knowing all my options! More

Always service my Mazda 2 with Luther Scheduled online to set-up appointment. They called to confirm appointment. Luther Mazda checked my past appointments and service schedule and recomme Scheduled online to set-up appointment. They called to confirm appointment. Luther Mazda checked my past appointments and service schedule and recommended options for service. It was great customer service and they also provided a service car for me to use while my vehicle was being serviced. More

No oversell I checked in for the recommended 35,000 service that the Mazda website recommended. I knew it was early on miles but just rolled my eyes and went wit I checked in for the recommended 35,000 service that the Mazda website recommended. I knew it was early on miles but just rolled my eyes and went with it. When I checked in to LutherMazda, Chris said that they wouldn't do the 35,000 service since I was early (even earlier than I thought) and they could do it at my next oil change with no issues. He said they'd do an oil change, check filters, and there was a recall on parking brake. He had me sign off on ~$100. He called an hour or so later and said the oil change was complete and the cabin filter was still in good shape and didn't need changing. Grand total ended up coming to $50. I was pleasantly surprised and it's refreshing to know the LutherMazda didn't do a bunch of service that I didn't need even though I practically handed them my money in advance. More

Great Very helpful and explained everything in lay man's term. Most of the time I don't understand mechanical words so I was happy when they didn't make me Very helpful and explained everything in lay man's term. Most of the time I don't understand mechanical words so I was happy when they didn't make me feel that my issue was unnecessary. More

Great experience working with Kevin, (service adviser) I had a great experience working with Kevin. Everything went quick and smooth. The Service was Great. I would recommend them to others. Good job Kevi I had a great experience working with Kevin. Everything went quick and smooth. The Service was Great. I would recommend them to others. Good job Kevin More

Oil change Kevin is always so polite and nice to work with. He always remembers me asks how things are going. That personable experience is nice. The service Kevin is always so polite and nice to work with. He always remembers me asks how things are going. That personable experience is nice. The service term also looks out for my best interest. More

Excellent Service I have worked with Chris Larson in Service for routine work on my vehicle. Each time I find he is very friendly, is a good listener and accommodating I have worked with Chris Larson in Service for routine work on my vehicle. Each time I find he is very friendly, is a good listener and accommodating to work with. Once again I found my most recent experience to be excellent working with Chris. The work needed on my vehicle this time was much more detailed and warrantied. It also required that Service keep my vehicle for an extended period of time. Due to the time involved a rental vehicle was promptly offered by Chris which I used until the work was completed. He communicated with me on the progress of the work until it was ready for pick up. I'm happy too say my vehicle is working like a charm! More

Kind, Quick & Honest My experience was painless. The staff were kind and considerate. They did the work as quickly as they could and got me out the door in less than an My experience was painless. The staff were kind and considerate. They did the work as quickly as they could and got me out the door in less than an hour. More