Luther Brookdale Mazda - Service Center

Service Dept. Chris kept me informed of any particular issues re: this service call. Worked with me re: cost of some new problems. Dan Nelson talked with me re: w Chris kept me informed of any particular issues re: this service call. Worked with me re: cost of some new problems. Dan Nelson talked with me re: warranty and loan issues I had asked him about. Chad said he would help with blue tooth installation if I changed my phone. More

Jen is absolutely amazing Jen gave me hope, thought my car with computer issues could not be repaired, Jen encouraged me, followed up with every stage of the repair, very pr Jen gave me hope, thought my car with computer issues could not be repaired, Jen encouraged me, followed up with every stage of the repair, very professional, knows her job, excellent customer service. There are no words that I could say to express my appreciation. Please pass this on to her so she knows how much it means to me to have someone who cares and respects people. As a company you are truly blessed to have an employee that is as wonderful as Jen. My hope is that you as a company cherish her and respect her as she respects others. More

The Best Day Ever I have had nothing but positive experiences at Luther Brookdale Mazda Mitsubishi Service. Their team is consistently fun, helpful, informative, patien I have had nothing but positive experiences at Luther Brookdale Mazda Mitsubishi Service. Their team is consistently fun, helpful, informative, patient and courteous. I won't take my car anywhere else for service. More

Never again I will never do business with this dealership again. I had to bring my car to the service center multiple times and the issue is still not 100% fixed. I will never do business with this dealership again. I had to bring my car to the service center multiple times and the issue is still not 100% fixed. More

very helpful and friendly Scott was knowledgeable, friendly and professional. The work that was performed on my car took a little longer then planned and I wished car would h Scott was knowledgeable, friendly and professional. The work that was performed on my car took a little longer then planned and I wished car would have been washed afterwards. More

Careless work Went in for oil change and tire rotation, left with assurance all was well with my car, and minutes after entering highway the tire pressure indicator Went in for oil change and tire rotation, left with assurance all was well with my car, and minutes after entering highway the tire pressure indicator went on. I had to return to the center and they had to check tire pressure, add air, which SHOULD HAVE BEEN DONE DURING TIRE ROTATION. This omission and delay caused me to miss my afternoon appointment, as well as causing aggravation and worry that my tire(s) were leaking air, or going flat. Ms.Peterson did rectify the situation and said she was going to give me a free tire rotation next time; however I think the service dept. should have done the job right in the first place. More

Jennifer Peterson has earned my loyalty It my latest visit to Luther Mazda service center, I had the pleasure of interacting with Jen Peterson for the first time. She made an excellent first It my latest visit to Luther Mazda service center, I had the pleasure of interacting with Jen Peterson for the first time. She made an excellent first impression by being patient and listening my particular situation and timeline for needing my vehicle back from service. Jen went above and beyond in finding solutions for me in a way that has made me look forward to continuing to bring my car in for service here in the future. More

Great service Always great service. Thanks Chris Larson, you are always very friendly and helpful. My experience with the purchase of my Mazda 3 was excellent and Always great service. Thanks Chris Larson, you are always very friendly and helpful. My experience with the purchase of my Mazda 3 was excellent and now I also have good service. What more could I ask for? More

Very good experience Had to have two tires and wheel bearing replaced after hitting pothole. Scott in service department kept me up to date about cost and progress of work Had to have two tires and wheel bearing replaced after hitting pothole. Scott in service department kept me up to date about cost and progress of work. Excellent employee! More

Recall work done in a timely fashion along with an oil change that I added on as I was checking in. Service guy was very friendly and helpful with any questions done in a timely fashion along with an oil change that I added on as I was checking in. Service guy was very friendly and helpful with any questions I had. More