Luther Brookdale Mazda - Service Center
Brooklyn Center, MN
942 Reviews of Luther Brookdale Mazda - Service Center
Awesome people Great advisor Jen Peterson help me with everything I needed.. awesom techincian chue lee perform and kept car clean the way it is.. very nice friendly Great advisor Jen Peterson help me with everything I needed.. awesom techincian chue lee perform and kept car clean the way it is.. very nice friendly ppl will rate 100/10.. definitely coming back!!! More
Oil change and tire rotation Efficient, courteous and great service. It was my last free oil change, but I was treated as a valued customer and have been every time I have had any Efficient, courteous and great service. It was my last free oil change, but I was treated as a valued customer and have been every time I have had any interaction with the service department More
Oil Change and New Tires Oil change and new tires in ~3.5-4 hours. This seemed slow to me, but the guy was good about including me in the tire decision process. Had to drive b Oil change and new tires in ~3.5-4 hours. This seemed slow to me, but the guy was good about including me in the tire decision process. Had to drive back after leaving to get a low air pressure warning checked. More
Good customer service I’m always in and out and everyone is always super nice and efficient. I will always come back for service with all my cars. I’m always in and out and everyone is always super nice and efficient. I will always come back for service with all my cars. More
Amazing customer service!!! I went to drop my car off for service for the following day. The tech stated 'we have time -if you have time we can finish today". Awesome! I went to drop my car off for service for the following day. The tech stated 'we have time -if you have time we can finish today". Awesome! More
Replaced car fobs We had excellent service when we were in a tight spot. Exceeded our expectations for replacing car fobs when they were stolen. Thanks so much for your We had excellent service when we were in a tight spot. Exceeded our expectations for replacing car fobs when they were stolen. Thanks so much for your help. More
Quick, easy, professional Came in for an oil change and to check on my blower fan - oil change was quick while I waited in their client room - good free coffee and newspapers - Came in for an oil change and to check on my blower fan - oil change was quick while I waited in their client room - good free coffee and newspapers - unfortunately the blower was working fine the day I came in (isn't that always the way?) so no repairs were needed, but they didn't charge me for that at any rate - oil change was reasonably priced and love that they throw in a free car wash. Will definitely be back! More
Good Service Service was a little slow to get my car in to get looked at but they were very helpful once they were able to look at it. The people are very friendly Service was a little slow to get my car in to get looked at but they were very helpful once they were able to look at it. The people are very friendly. More
air bag recall and misc repairs Jen was very detailed about what repairs were need and what needed to be addressed at the time of service. i told her what my problems and concerns we Jen was very detailed about what repairs were need and what needed to be addressed at the time of service. i told her what my problems and concerns were and she was not hesitant about the repairs needed. More
Came in for service, and got a needed repair-thanks! Brought my 3i (bought here 2015, also a good experience) in for an oil change from the 3i maintenance schedule before a trip. Service staff noticed a Brought my 3i (bought here 2015, also a good experience) in for an oil change from the 3i maintenance schedule before a trip. Service staff noticed a minor body part replacement need I had been putting off (because the body shop I had had evaluate it said I needed a new bumper and more parts, and a paint job they estimated at $750). Mazda replaced a front bumper bezel and an underbody panel for ~$50. No new bumper or paint needed (and it looks fine). For which I said, and say again, "Thanks, LBM!" I have been coming here come in for any routine service beyond basic oil changes, which I get done closer to home. Staffers are always personable and helpful, and prices have been reasonable. I'd come here for all my service but I live in south Mpls, and even before the 35 mess, the habitual tunnel traffic snarls made me avoid this trip. I really wish there were a Luther dealership in the 494-Lyndale area! More