Luther Brookdale Mazda - Service Center
Brooklyn Center, MN
942 Reviews of Luther Brookdale Mazda - Service Center
Scheduled MX Love the staff and the timeliness of the service was top notch! They told me what I needed and what I didn't need and that helped a lot! Love the staff and the timeliness of the service was top notch! They told me what I needed and what I didn't need and that helped a lot! More
Costly Repair The exterior mirror was torn loose from my auto. It was not broken, just torn loose and hanging. This was probably not directly the fault of the dea The exterior mirror was torn loose from my auto. It was not broken, just torn loose and hanging. This was probably not directly the fault of the dealer, yet they had to take the door apart to remove the mirror and take it apart again to install the new mirror. Plus the cost of the mirror, I paid $381.53 for this minor repair. It seems quite excessive to me. The person, Tran, I worked with was very nice and helpful. But, $381.53? More
Great service! So far my dealing with the service department is to install the hood lettering on my 2018 Mitsubishi Outlander PHEV. All was done in a timely manner a So far my dealing with the service department is to install the hood lettering on my 2018 Mitsubishi Outlander PHEV. All was done in a timely manner and to our satisfaction! Great job! More
Fantastic Love the positive attitude and very kind employee named Sota.. Overall great place to bring your vehicle there. Very satisfying every time I come here Love the positive attitude and very kind employee named Sota.. Overall great place to bring your vehicle there. Very satisfying every time I come here. More
Great service! The professional, efficient and friendly staff made the recall process painless. Efficient scheduling on-line, fast service when I arrived and picked The professional, efficient and friendly staff made the recall process painless. Efficient scheduling on-line, fast service when I arrived and picked up. I really appreciate the friendly staff. More
Good experience with oil change Great customer service skills from Kevin. He made sure he knew exactly what I wanted and gave me updates as I waited for the service to be complete. Great customer service skills from Kevin. He made sure he knew exactly what I wanted and gave me updates as I waited for the service to be complete. More
5 recalls I brought my car in for 5 recalls, when I picked up my car the first time there was sticky gunk all over the inside of the windshield and my car stere I brought my car in for 5 recalls, when I picked up my car the first time there was sticky gunk all over the inside of the windshield and my car stereo didn’t work anymore. Also, my exhaust was way louder. I brought it back to all get fixed. The exhaust was bolted together but still extremely loud. The muffler fell off the next day and I just paid somebody else to fix it since I want nothing to do with this dealership anymore. More
Great place to take your Mazda I have been going there for years for maintenance and have always been pleased with their high standards and quality work. Their costs as far as I kno I have been going there for years for maintenance and have always been pleased with their high standards and quality work. Their costs as far as I know are competitive and I like the fact that they work on a lot of Mazdas as well. More
Good service from Jennifer and Melissa I purchased my car from Melissa and she was always very professional and working with Jennifer, she is just as professional. They both just know how t I purchased my car from Melissa and she was always very professional and working with Jennifer, she is just as professional. They both just know how to treat their customers. Regardless as to how big or small the problem may be. More
Great Customer Service Dan was wonderful to work with in managing some financing issues. He was able to handle my issue with a phone call. Service has been exceptional from Dan was wonderful to work with in managing some financing issues. He was able to handle my issue with a phone call. Service has been exceptional from start to finish. More